Bruce Cleland, Sales Executive, was very helpful, and managed to setup the car and my mobile, which would have baffled me. The wheels were painted to my requirements, and a small spot of friction in... もっと見る
企業が回答しました
レビューはレビュアーの個人的な意見であるため、特定の記載内容を検証することはありません。ただし、ビジネス上の取引が行われたことを確認できた場合、レビューに「確認済み」のラベルを付ける場合があります。詳細はこちら
プラットホームの健全性を維持するため、当社のプラットフォーム上のすべてのレビューは、確認済みか否かにかかわらず、年中無休で稼働する自動ソフトウェアによって審査されています。このテクノロジーは、本当の経験に基づいていないレビューなど、ガイドラインに違反するコンテンツを特定し、削除するよう設計されています。ただし、すべてを検知できるわけではありませんので、お気づきの点がございましたら、どうぞお知らせください。詳細はこちら
レビュアーのコメントを見てみましょう
My experience with Jaguar Dundee has been fantastic, I get open honest communication. We are able to talk about any needed works without feeling pressured. The customer service, is excellent. As... もっと見る
企業が回答しました
Truly a professional made us feel at ease the minute we meet him. Knew his stuff a really professional nice guy Felt totally at ease in safe hand worked out of Perth and his name was David Thomson... もっと見る
企業が回答しました
Dean was very good very thorough and Evri thing went smoothly viechle was turned out exceptionally well thanks again for your efforts
企業が回答しました
企業情報
当該企業による記述
Pentland Land Rover Perth forms part of the incredibly successful John Clark Motor Group and we have a proud history of delivering high-quality Land Rover cars and servicing combined with incredible levels of customer service. At our state-of-the-art dealership we have an incredible selection of new and used Land Rover cars as well as aftersales support services to keep your car in pristine condition for your entire ownership. Come and visit us today to explore the full range of Land Rover cars and take a test drive in the model you like the most. You can also have a closer look at the full range of Approved Used cars we have available. As an approved Land Rover dealer we are constantly updating our used car selection and can give you access to some of the latest models at great prices. Don't hesitate to give us a call if you have any questions. We look forward to welcoming you soon.
John Clark Motor Group
当該企業による記述
- Family Owned Business Focused on Excellent Customer Service
- Our customers are very important to us and we have a longstanding commitment to treat all of our customers the way we would like to be treated.Our mission is to deliver an exceptional experience that customers trust and advocate, by working together as a family.
John Clark Approved
All Our Vehicles Are John Clark Approved
All our vehicles are John Clark Approved which includes a thorough inspection, HPI check and service history check before the vehicle goes on sale for utmost peace of mind.
連絡先
Dunkeld Road 192, PH1 3GD, Perth, Scotland, 英国
- 01738 474200
4.6
優良
206件のレビュー
顧客にレビューを依頼しています
この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。
Trustpilot では、本物の人間によるコンテンツに重きを置いています。ただし、この企業は返信原稿の作成に役立つ AI 支援ツールにもアクセスすることができます。
この企業のTrustpilot 利用方法
レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。
Very professional service!
2023年6月25日
John Clark Motor Group - Pentland Land Rover Perth からの回答
Good Morning Ian,
Many thanks for your review and feedback, which I will ensure is passed on to the team at Land Rover Perth.
We are delighted that your experience has been a positive one.
Kind Regards,
Stephen
Decent experience
Helpful receptionists. Good video of issues with car. Timely repair, hopefully effective. Not cheap. Took time to get appointment even though warning light displayed.
2023年6月22日
John Clark Motor Group - Pentland Land Rover Perth からの回答
Good Morning Graham,
Many thanks for your review and feedback, which I will ensure is passed on to the team at Land Rover Perth.
We are delighted that your experience has been a positive one.
Kind Regards,
Stephen
Excellent service from start to finish…
Excellent service Alisha is a credit to John Clark Group that goes above and beyond organised me.to switch cars on Saturday 18 June and.the receptionist (sorry didn't get her name) was a brilliant nothing was to much trouble for these two!
2023年6月17日
John Clark Motor Group - Pentland Land Rover Perth からの回答
Good Morning Kevin,
Many thanks for your review and feedback, which I will ensure is passed on to Alisha and the team at Land Rover Perth.
We are delighted that your experience has been a positive one.
Kind Regards,
Stephen
Informative
In a word - Pamela.
She was great from drop off to pick up. Kept me informed throughout the day.
2023年5月29日
John Clark Motor Group - Pentland Land Rover Perth からの回答
Good Morning Sandra,
Many thanks for your review and feedback, which I will ensure is passed on to Pamela and the team at Land Rover Perth.
We are delighted that your experience has been a positive one.
Kind Regards,
Stephen
5 ⭐ Alesha
5 ⭐ for the staff,especially Alesha her knowledge was amazing . I would say she knows more about cars than I do. Very friendly and helpful. Thank you very much.
2023年6月22日
自発的なレビュー
John Clark Motor Group - Pentland Land Rover Perth からの回答
Good Morning Roddy,
Many thanks for your review and feedback, which I will ensure is passed on to Alisha the team at Land Rover Perth.
We are delighted that your experience has been a positive one.
Kind Regards,
Stephen
Polite staff who kept me informed…
Polite staff who kept me informed throughout. Although the part was out of stock I was provided with a courtesy car for the duration. Most of all the courtesy of Alisha at Pentland Perth was a great ambassador for your organisation
2023年6月19日
John Clark Motor Group - Pentland Land Rover Perth からの回答
Good Morning Tom,
Many thanks for your review and feedback, which I will ensure is passed on to Alisha the team at Land Rover Perth.
We are delighted that your experience has been a positive one.
Kind Regards,
Stephen
Easy check in the night before
Easy check in the night before, and work completed on time and got car back at the agreed time.
2023年6月13日
John Clark Motor Group - Pentland Land Rover Perth からの回答
Good Morning John,
Many thanks for your review and feedback, which I will ensure is passed on to the team at Land Rover Perth.
We are delighted that your experience has been a positive one.
Kind Regards,
Stephen
Everything as expected.
Nothing outstanding.
Everything i would expect from a premium car retailer.
2023年5月28日
John Clark Motor Group - Pentland Land Rover Perth からの回答
Good Morning Mr Dean,
Many thanks for your review and feedback, which I will ensure is passed on to the team at Land Rover Perth.
We are delighted that your experience has been a positive one.
Kind Regards,
Stephen
Rebecca on the service desk was…
Rebecca on the service desk was outstanding again. She really go's above and beyond for her customers. She is a credit to the company, would highly recommend
2023年6月1日
John Clark Motor Group - Pentland Land Rover Perth からの回答
Good Morning Gavin,
Many thanks for your review and feedback, which I will ensure is passed on to Rebekah and the team at Land Rover Perth.
We are delighted that your experience has been a positive one.
Kind Regards,
Stephen
John Clark Motor Group - Pentland Land Rover Perth からの回答
Good Morning Lee,
Many thanks for your review and feedback, which I will ensure is passed on to the team at Land Rover Perth.
We are delighted that your experience has been a positive one.
Kind Regards,
Stephen
Ideal service experience…
Everything went to plan & was very professional. Our Land Rover service agent was Rebecca who did a great job & organised the visit. The lady on reception also looked after us well. I did not see the actual technicians but they also did a most professional & thorough job.The service centre was Pentland Rover Perth
2023年5月28日
John Clark Motor Group - Pentland Land Rover Perth からの回答
Good Morning Brian,
Many thanks for your review and feedback, which I will ensure is passed on to Rebecca and the team at Land Rover Perth.
We are delighted that your experience has been a positive one.
Kind Regards,
Stephen
Terrible service!
Terrible service!! Went into book a service, waited over 40 minutes for someone from service to be available as a result I left but the receptionist assured me someone would call me to book my car in. ELEVEN days later still no call. Called them to speak to the service manager and the dealership manager to be told I can always take my car to another dealer and not to use Pentland Landrover Perth. Would never ever buy a car from them, service is terrible. They genuinely do not care about the customer. Staff turnover is very high. Avoid this dealer at all costs.
2023年5月17日
自発的なレビュー
John Clark Motor Group - Pentland Land Rover Perth からの回答
Good morning,
As there is no name attached to this review, can you please contact me direct at sara.lagerman@john-clark.co.uk so we can investigate and address this?
Many thanks,
Sara
Kept fully informed of work to be done…
Kept fully informed of work to be done and recommended. Work done and car returned on time.
2023年5月3日
John Clark Motor Group - Pentland Land Rover Perth からの回答
Good Evening David,
Many thanks for your review and feedback, which I will ensure is passed on to the team at Land Rover Perth.
We are delighted that your experience has been a positive one.
Kind Regards,
Stephen
Happy with the service re new vehicle
Happy with the service re new vehicle
Good personal attention from Ross Whamond
2023年3月29日
John Clark Motor Group - Pentland Land Rover Perth からの回答
Good Morning David,
Many thanks for your review and feedback, which I will ensure is passed on to Ross and the team at Land Rover Perth.
We are delighted that your experience has been a positive one.
Kind Regards,
Stephen
Staff very courteous and professional…
Staff very courteous and professional from first walking to collection of our vehicle.
2023年4月17日
John Clark Motor Group - Pentland Land Rover Perth からの回答
Good Morning,
Many thanks for your review and feedback, which I will ensure is passed on to the team at Land Rover Perth.
We are delighted that your experience has been a positive one.
Kind Regards,
Stephen
The service and communication from…
The service and communication from Alisha at the Perth branch was second to none, she kept me updated on my repair situation and was a pleasure to deal with .
2023年4月11日
John Clark Motor Group - Pentland Land Rover Perth からの回答
Good Morning George,
Many thanks for your review and feedback, which I will ensure is passed on to Alisha and the team at Land Rover Perth.
We are delighted that your experience has been a positive one.
Kind Regards,
Stephen
John Clark Motor Group - Pentland Land Rover Perth からの回答
Good Morning Julia,
Many thanks for your review and feedback, which I will ensure is passed on to the team at Land Rover Perth.
We are delighted that your experience has been a positive one.
Kind Regards,
Stephen
Very good service. David Thomson was amazing. Proper old fashioned customer service.
Very good service. Great experience.
2023年3月14日
John Clark Motor Group - Pentland Land Rover Perth からの回答
Good Afternoon Simon,
Many thanks for your review and feedback, which I will ensure is passed on to David and the team at Land Rover Perth.
We are delighted that your experience has been a positive one.
Kind Regards,
Stephen
Good service and helpful
Good service, kept in touch with updates on car and progress of work.
2023年4月2日
John Clark Motor Group - Pentland Land Rover Perth からの回答
Good Afternoon Elizabeth,
Many thanks for your review and feedback, which I will ensure is passed on to the team at Land Rover Perth.
We are delighted that your experience has been a positive one.
Kind Regards,
Stephen
I couldn’t have had a better…
I couldn’t have had a better experience. My Discovery 5 went in on an afternoon for a couple of minor issues. I was driven five miles back to my home and the car, nicely washed and repaired, was delivered back to my home before 9am the next day. The staff were all pleasant and helpful.
2023年4月4日
John Clark Motor Group - Pentland Land Rover Perth からの回答
Good Morning,
Many thanks for your review and feedback, which I will ensure is passed on to the team at Land Rover Perth.
We are delighted that your experience has been a positive one.
Kind Regards,
Stephen
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