Please don't buy from this site. The warning signs were when I tried to cancel and told I couldn't because they were in transit which another salesperson then contradicted. Delivered after two weeks a... もっと見る
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I placed an order for some genuine leather sandals and at first the customer service was great. My order arrived on the 6th of July 2026 and what arrived was nothing like the item I ordered! They... もっと見る
Ordered a dress for my cousin’s engagement and wow it looked way more expensive than it was. The fabric had that structured feel without being stiff and uncomfortable. I was nervous about sizing becau... もっと見る
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I bought a satin style dress from them for a wedding and got so many compliments. The fit felt feminine without feeling too tight or uncomfortable. It photographs really well too which matters more th... もっと見る
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2.9
まあまあ
132件のレビュー
最近のレビュー依頼の記録はありません
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ネガティブなレビューの 95％に回答しています
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この企業のTrustpilot 利用方法
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I like that the styles work for…
I like that the styles work for multiple occasions. I’ve worn the same dress casually during the day and later with heels at dinner. Doesn’t feel too extra or too basic either. That versatility matters alot for me because I hate buying one-use outfits.
2026年5月25日
自発的なレビュー
Maryyeager からの回答
Hey Evie,
Love hearing this! Versatility is exactly what we aim for, so it’s great to know the dress works just as well for a casual day out as it does for dinner with heels. We totally get not wanting clothes that only work for one occasion, so your feedback means a lot to us.
Thanks for sharing your experience, and we hope you continue getting plenty of wear out of it!
Come back anytime!
Team Mary Yeager
Would leave zero stars but it wouldn’t…
Would leave zero stars but it wouldn’t let me..do not use this company. Ordered 2 dresses. The website allowed me to pay for both despite one already being out of stock had to wait ages for refund. 2nd dress took weeks to arrive as it was being delivered from China. The website doesn’t tell you this. When ot arrived it was terrible quality. Asked to return it only to be told I could pay between £20-£40 to return it to China or accept a 30% refund. After refusing both all contact stopped, despite emailing them 3 more times since. I’ve had to raise a dispute with my bank. Complete scam
2026年5月15日
自発的なレビュー
Maryyeager からの回答
Hi Lealy,
We are sorry to hear about your experience and understand your frustration.
This is certainly not the experience we want for our customers. We would like the opportunity to review your case and help find a resolution. As we are unable to identify your order from this review, please contact us directly at support@maryyeager.com with your order details.
We take all customer feedback seriously and look forward to assisting you further
Kind regards,
Sophie
Customer Support Team
If I could give zero stars I would
If I could give zero stars I would. Like a previous customer who provided a 1 star review on the same item...It was described as Leather and is 100% polyester. They have said I could have a 10%, then a 15% and then 20% refund. But I just want to send it back for a full refund. They have said I need to send it back to China (the address on website is Netherlands. They said they need to check the item once returned and then they still need to take off 10% for a re stocking fee? Their website says its easy to refund and send back.
2026年6月5日
自発的なレビュー
Maryyeager からの回答
Hello Deanne,
We are sorry to hear that you are disappointed with your experience.
We understand how frustrating it can be when a product does not meet your expectations and when there is confusion regarding the return process. Customer satisfaction is very important to us, and we would like the opportunity to review your case properly.
Please contact our support team directly at support@maryyeager.com with your order details. We will personally look into your situation, clarify the return options available, and work toward a fair resolution.
We appreciate your feedback and hope to assist you further.
shipping wasnt super fast but they kept…
shipping wasnt super fast but they kept me updated so it didnt annoy me much. everything arrived looking exactly like the site photos.
2026年5月5日
自発的なレビュー
Maryyeager からの回答
Hi Etta, Thank you for your review! We're glad to hear that everything arrived exactly as shown on our website and that our shipping updates helped keep you informed throughout the process.
We appreciate your patience with the delivery time and are happy that the overall experience met your expectations.
We hope to serve you again soon!
Team Mary Yeager
got one of the summer dresses and it…
got one of the summer dresses and it instantly became my idk what to wear outfit. easy but still looks dressed up.
2026年5月9日
自発的なレビュー
Maryyeager からの回答
Hello Romy,
Thank you so much for sharing this! We're delighted to hear your summer dress has become your go-to outfit when you're not sure what to wear. That's exactly the kind of effortless style we hope to bring to our customers.
If you ever have any questions or need help finding your next favorite piece, please feel free to contact us at support@maryyeager.com. We're always happy to help.
I ordered heels for an event and was…
I ordered heels for an event and was scared they’d look cheap in person but nope. They actually looked super polished and clean. Even the small details like stitching and finish looked decent up close. Felt very worth the price.
2026年5月8日
自発的なレビュー
Maryyeager からの回答
Hi Evie,
Thank you so much for sharing your experience. We really appreciate it.
It’s great to hear that the heels exceeded your expectations and felt polished and well-finished, especially for your event. We always aim to offer pieces that feel both stylish and reliable in real life, so your feedback means a lot to us.
If you ever need help with sizing, styling, or finding something for a future occasion, please feel free to contact us anytime at support@maryyeager.com. We’re always happy to help.
One thing I liked was how feminine the…
One thing I liked was how feminine the styles feel without looking too overdone. Some stores try too hard with details but these pieces stay pretty balanced. Easy to style too because most colors are neutral and classy. Feels very wearable for actual life.
2026年5月4日
自発的なレビュー
Maryyeager からの回答
Hi Kit,
Thank you so much for taking the time to share this lovely feedback.
It’s great to hear that you’re enjoying the feminine style and balanced design of the pieces. We’re especially glad they feel easy to wear and style in everyday life; that’s exactly what we aim for when curating our collections.
If you ever need help with sizing, styling advice, or finding similar pieces, please feel free to contact us anytime at support@maryyeager.com. We’re always happy to help.
men’s formal shirts
I ordered two white men’s formal shirts which were unsuitable.
However, after several emails to the company they have agreed to give me a refund of 90%.
2026年5月5日
自発的なレビュー
Maryyeager からの回答
Hello Mrs P,
We're very sorry to hear that the shirts did not meet your expectations and that you were disappointed with both the quality and delivery time.
We understand how frustrating it is when an item arrives and does not match what you were hoping for, especially after waiting for your order. Customer satisfaction is very important to us, and we take feedback like yours seriously.
Please contact our support team at support@maryyeager.com with your order number so we can review your case and work toward a suitable resolution for you.
comfy travel win
I bought a knit set for travelling and it ended up being way comfier than expected. Didn’t wrinkle badly after sitting on a train for hours either which impressed me. Fabric feels soft but still holds its shape nicely. Definitely one of the better random online purchases lately.
2026年4月17日
自発的なレビュー
Maryyeager からの回答
Hi Grace,
Thank you so much for sharing this. It’s great to hear the knit set worked so well for your travels.
We’re really glad it stayed comfortable and held its shape even after long hours of sitting. That’s exactly the kind of everyday reliability we aim for with our pieces.
If you ever need help with sizing, styling, or finding similar items in the future, feel free to reach out to us anytime at support@maryyeager.com. We’re always happy to help.
SCAM! DO NOT BUY!!!
DO NOT BUY! Absolute SCAM! I Ordered a "real" leather jacket but it is NOT real leather, it has the quality of a black bin bag.
I Also ordered a winter coat, which is essentially a thin poor quality dressing gown with two buttons sown onto it!
They know there will be complaints, so only offer a small partial refund. This is because in order to get a full refund you must pay for postage back to China to have it checked.
The only person working for them is called 'Sophie' apparently!
I wish I had read the reviews before buying, but I have reported them to trading standards as not sold as seen and are scamming people out of their hard earned money!
WARNING...DO NOT BUY!!
2026年4月4日
自発的なレビュー
Maryyeager からの回答
Hello Anna,
We’re sorry to hear about your experience and understand how frustrating this must feel.
We take feedback like this seriously, especially when a customer feels the product did not meet expectations. We always aim to provide clear product descriptions, fair support options, and resolutions that are in line with our policy and customer rights.
If you’d like us to look into your order in more detail or help resolve the issue directly, please contact our support team at support@maryyeager.com with your order number. We’ll make sure your case is reviewed properly and that we can offer you the available resolution options based on your specific order.
The package arrived in good condition…
The package arrived in good condition and nothing smelled weird straight out the bag which happens too often online.
2026年5月19日
自発的なレビュー
Would not buy
I ordered some sandals for a holiday. They took over 2 weeks to arrive (holiday has been and gone).
They were in a plastic bag, no shoebox. They were very different to the photo and obviously cheaply made.
I asked to return for a refund but was told I had to pay for the return to China. They did not mention it was sent overseas and told me I could return it but it may cost £30-£40.
They offered me a 30% refund and I could keep the item or get it in store credits. I took the 30% as couldn't be bothered with any more hassle. Waste of time and really disappointing
2026年5月3日
自発的なレビュー
Maryyeager からの回答
Hi Elena,
Thank you for sharing your feedback.
We are sorry to hear that your experience did not meet your expectations. We understand your disappointment regarding the delivery timeframe and the product received.
Our customer support team always aims to provide available resolutions in accordance with our policies, and we appreciate that you ultimately accepted the partial refund offered.
If there is anything further we can assist you with, we encourage you to contact us directly at support@maryyeager.com so that we can review your concerns and provide any additional support available.
Kind regards,
Sophie
Customer Support Team
passed the evening test
Ordered boots mainly because I needed something decent for dinners and events. They actually feel sturdy without being bulky or uncomfortable. Wore them for almost an entire evening and didn’t regret my life choices after lol. That’s usually my test for shoes.
2026年5月15日
自発的なレビュー
The boots lowkey became my most worn…
The boots lowkey became my most worn shoes this month. They make simple outfits look more put together without trying too hard. I’ve worn them to dinner, shopping, even work once and they still look clean. Didn’t even need much breaking in either.
2026年5月13日
自発的なレビュー
Scammers
Ordered shorts and top for my husband and they were virtually see-through. To send them back it would cost £20 as it’s china and not the Netherlands. Customer service not helpful at all. Offer you 30% refund and keep item. Keep clear do not touch this company
2026年5月28日
自発的なレビュー
Maryyeager からの回答
Hello Val,
Thank you for taking the time to share your feedback.
We are sorry to hear that you were not satisfied with your order and that the items did not meet your expectations. We also understand your frustration regarding the return process and shipping costs.
This is not the experience we aim to provide, and we would like the opportunity to look into this further and assist you directly.
Please contact us at support@maryyeager.com with your order details so our team can review your case and help find a suitable resolution for you.
Kind regards,
Sophie
Customer Support Team
Following on from being totally ripped…
Following on from being totally ripped off by a leather jacket that is 100 % polyester. I’m offered a 30% refund. DECLINED. 50%. DECLINED. Removed my review and screen shot the review removed I can have 60% refund. No thank you
I would rather lose my money !! This company is an absolute shambles!!!! DO NOT order anything from here.
Reviews also left across all social media channels.
2026年5月29日
自発的なレビュー
Maryyeager からの回答
Hello Gemma,
We’re sorry to hear about your experience.
We understand how frustrating this situation feels, especially when expectations around a product are not met.
However, we can’t resolve individual order issues through public reviews or social media posts. To make sure this is handled fairly and quickly, please contact our support team directly at support@maryyeager.com with your order number and details of the item you received.
We’re here to help and want to make sure this is resolved in the right way through direct support.
Kind regards,
Sophie
Customer Support Team
Mary Yeager refused to refund an item not as described
The item I bought was a leather jacket, the item I received was 100% polyester.
Item not as described and the company refused to honour their own returns policy stating that I had to pay the cost of return
Don't buy from them
2026年5月29日
自発的なレビュー
Maryyeager からの回答
Hello James,
Thank you for your feedback.
We’re sorry to hear that you are dissatisfied with your experience. We take all customer concerns seriously, especially regarding product expectations and returns.
We would like to kindly clarify that we always encourage customers to contact our support team directly so we can review any issues in detail and work towards a fair resolution. In many cases, concerns can be resolved quickly once we have all the order and product information.
If you would like, please reach out to us at support@maryyeager.com, and we will be happy to look into your case further and assist you.
Kind regards,
Sophie
Customer Support Team
Bought a button shirt for a wedding…
Bought a button shirt for a wedding dinner and ended up liking it more than expected. Looked polished without feeling too formal or stiff. Quality sits in that good middle ground where it feels nice but not overpriced.
2026年4月18日
自発的なレビュー
Customer support replied faster than…
Customer support replied faster than expected when I had a sizing question. Felt like an actual person helping instead of copy pasted answers which was nice.
2026年5月5日
自発的なレビュー
They kept in touch during the process…
They kept in touch during the process but were out of stock so the order was delayed. They tried to change the order address with the courier and this was not successful. The courier left the product on my doorstep - so I really was quite concerned and had to get someone to collect it from my doorstep
2026年5月19日
自発的なレビュー
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