Maryyeager レビュー 

132
TrustScore 5段階評価の3

2.9

レビューはレビュアーの個人的な意見であるため、特定の記載内容を検証することはありません。ただし、ビジネス上の取引が行われたことを確認できた場合、レビューに「確認済み」のラベルを付ける場合があります。詳細はこちら

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レビュアーのコメントを見てみましょう

5つ星のうち1の評価

Please don't buy from this site. The warning signs were when I tried to cancel and told I couldn't because they were in transit which another salesperson then contradicted. Delivered after two weeks a... もっと見る

企業が回答しました

5つ星のうち1の評価

I placed an order for some genuine leather sandals and at first the customer service was great. My order arrived on the 6th of July 2026 and what arrived was nothing like the item I ordered! They... もっと見る

5つ星のうち5の評価

Ordered a dress for my cousin’s engagement and wow it looked way more expensive than it was. The fabric had that structured feel without being stiff and uncomfortable. I was nervous about sizing becau... もっと見る

企業が回答しました

5つ星のうち5の評価

I bought a satin style dress from them for a wedding and got so many compliments. The fit felt feminine without feeling too tight or uncomfortable. It photographs really well too which matters more th... もっと見る

企業が回答しました


連絡先

2.9

まあまあ

TrustScore 5段階評価の3

132件のレビュー

5つ星
4つ星
3つ星
2つ星
1つ星

最近のレビュー依頼の記録はありません

この企業は最近、顧客にレビューを依頼していないため、レビューが全体の意見を反映していない可能性があります。

ネガティブなレビューの 95%に回答しています

通常24時間以内に回答

この企業のTrustpilot 利用方法

レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。

2.9

すべてのレビュー

(132)

過去12か月のレビュー数: 132

レビューを書く
Trustpilot に参加している企業は、インセンティブを提供したり、レビューを非表示にするためにお金を払ったりすることは許可されていません。レビューはレビュアーの個人的な意見で、Trustpilot のものではありません。詳細はこちら

5つ星のうち1の評価

DONT GO NEAR THEM!

DONT GO NEAR THEM ordered a denim jacket in a large as website stated, the wrong colour has turned up and its so tight I cant move my arms properly! Also has no label inside so who knows what size i actually have. Speaking with customer service 'sophie' theyre adiment I have what i ordered which means theyre using fake pictures! Wish id checked this site first! Arguing with 'sophie' about what kind of refund I get they then werent happy i left a review on here and insisted I wouldn't get a refund until I changed my review which I eventually did and then they said they can't see the update! They're con artists with no intention of honouring whatever rubbish it says on their site! I've had enough of being messed about

2026年5月26日
自発的なレビュー
Maryyeager ロゴ

Maryyeager からの回答

Hi Sarah,

We’re really sorry to hear about your experience and understand how frustrating this must have been. This is not the level of service we aim to provide, and we sincerely apologize for the issues with the jacket, sizing, and communication.

We would like the opportunity to look into this properly and resolve it for you. Please contact us directly at contactsupport@maryyeager.com with your order details so we can review everything and work towards a suitable solution as quickly as possible.

Thank you for bringing this to our attention.

Kind regards,
Sophie
Customer Support Team

5つ星のうち1の評価

Very bad website

Very bad website. I've been trying to return my purchase (wrong size) since I bought it back in March and they never replied to me.
I would never recommend this website.

2026年5月27日
自発的なレビュー
Maryyeager ロゴ

Maryyeager からの回答

Hello Mari

We are sorry to hear about your experience and understand your frustration regarding the return process.

This is not the level of service we aim to provide, and we would like the opportunity to review your case properly and assist you further.

Please contact us directly at support@maryyeager.com with your order number so we can look into this as quickly as possible.

Kind regards,
Sophie
Customer Support Team

5つ星のうち1の評価

Worst company I've ever dealt with

Worst company I've ever dealt with. Ordered a pair of shoes which eventually arrived but wrong size. Reordered and the same again, wrong size. Was then offered a reduction on my next purchase with no refund for the shoes which don't fit. Keep away from them.

2026年5月26日
自発的なレビュー
Maryyeager ロゴ

Maryyeager からの回答

Hello Donnie,

We’re very sorry to hear about your experience and completely understand your frustration after receiving the wrong size twice.

This is not the experience we want for our customers. Please contact us directly at support@maryyeager.com with your order number so we can review this properly and work toward a suitable solution for you.

Kind regards,
Sophie
Customer Support Team

5つ星のうち1の評価

Not great sizing

Not great sizing, not as good quality as I had hoped and I was not able to easily return the item. I would not purchase from here again.

2026年5月7日
自発的なレビュー
Maryyeager ロゴ

Maryyeager からの回答

Hello Lara,

We’re sorry to hear the sizing and quality did not meet your expectations, and that the return process felt difficult.

We understand how disappointing that can be. Please contact us directly at support@maryyeager.com with your order number so we can look into this further and assist you properly.

Kind regards,
Sophie
Customer Support Team

5つ星のうち1の評価

Will never order again

Will never order again. Recently ordered a leather biker jacket which has arrived after 2 weeks and was 100% polyester faux leather very cheap quality. Wanted to send back for full refund but the cost to send China was higher than the items price Customer service was very helpful they gave me at least 30% refund from the whole price.

2026年5月19日
自発的なレビュー
Maryyeager ロゴ

Maryyeager からの回答

Hello Emilia,

We’re sorry to hear that the jacket did not meet your expectations and understand your disappointment regarding the material and return costs.

We always want our product descriptions and customer experience to be clear and fair. Please contact us directly at support@maryyeager.com with your order details so we can review your case further and assist you personally.

Kind regards,
Sophie
Customer Support Team

5つ星のうち1の評価

Terrible

Terrible experience.
Poor product.
Wanted to return and never received a response to my email to request a return despite chasing.
Would not recommend.

2026年4月1日
自発的なレビュー
Maryyeager ロゴ

Maryyeager からの回答

Hello Lucy,

We’re very sorry to hear about your experience and understand your frustration regarding both the product and the lack of response.

This is not the level of service we aim to provide. Please contact us directly at support@maryyeager.com with your order number so we can review your case properly and assist you as quickly as possible.

Kind regards,
Sophie
Customer Support Team

5つ星のうち1の評価

SCAM SCAM SCAM SCAM DO NOT USE THIS…

SCAM SCAM SCAM SCAM DO NOT USE THIS COMPANY

2026年5月12日
自発的なレビュー
Maryyeager ロゴ

Maryyeager からの回答

Hello Clive,

We’re sorry to hear that you feel this way and understand your frustration.

We take customer concerns seriously and would appreciate the opportunity to look into this for you. Please contact us directly at support@maryyeager.com with your order details so we can assist you further and work toward a solution.

Kind regards,
Sophie
Customer Support Team

5つ星のうち1の評価

If I could give 0 stars I would.

If I could give 0 stars I would.
Despite their policies on their website, they do not adhere to them.
Quality of goods are poor.
Refusing to pay for the return & refund.
DO NOT BUY FROM.

2026年5月18日
自発的なレビュー
Maryyeager ロゴ

Maryyeager からの回答

Hi Louise,

We’re sorry to hear about your experience and understand your frustration.

This is never the experience we want for our customers. We would appreciate the opportunity to look into this properly and assist you directly.

Please contact us at support@maryyeager.com with your order details so our team can review the situation and work toward a resolution with you.

Kind regards,
Sophie
Customer Support Team

5つ星のうち1の評価

AVOID

AVOID. I have 4 times explained via email and refund portal - I have received a polyester jacket instead of the leather one I ordered. Each time I keep getting emails back saying “you have received the correct item” I given photos but they keep emailing the same comments. after this experience looking at trust pilot it states they mis-sell items regularly advertising false information . Wish I had looked before this experience! I keep getting “Sophie” giving same response , you received the item. But the item I received is NOT the “genuine leather” item I ordered. DISGRACEFUL.

Please do not put a comment on this review like you have on other people’s saying “email us” as I have been in contact via email for 4 days and your still not willing to refund for the mis sale” as other people say …Whole website is a scam

2026年5月25日
自発的なレビュー
Maryyeager ロゴ

Maryyeager からの回答

Hi Shannon,

We’re sorry to hear how frustrated you feel, and we understand this situation has been disappointing for you.

We appreciate that you have already been in contact with our support team, and we regret that you remain unhappy with the outcome provided so far.

Please contact us directly again at support@maryyeager.com with your order number and we will ensure your case is reviewed once more by our team.

Kind regards,
Sophie
Customer Support Team

5つ星のうち1の評価

This company should be investigated by…


They are stealing from the public.
Items are not as advertised but they refuse to refund unless you remove the negative reviews. Of which there are many.
Avoid.

2026年5月17日
自発的なレビュー
Maryyeager ロゴ

Maryyeager からの回答

Hi William,

Thank you for sharing your feedback.

We’re sorry to hear you feel this way about your experience. We take all customer concerns seriously, including issues relating to product accuracy and refunds, and we always aim to resolve matters fairly and in line with our policy.

We would like the opportunity to look into your case properly and help resolve any outstanding issues for you. Please contact us directly at support@maryyeager.com with your order details so our team can review this for you as quickly as possible.

Thank you again for your feedback.

Kind regards,
Sophie
Customer Support Team

5つ星のうち1の評価

19 days to deliver

19 days to deliver, poorly packed and shoes ordered a size 4 and look like a six so cheap and nasty plastic and advertised as real leather reduced from £80 to £40, better shoes from charity shop avoid at all costs

2026年5月23日
自発的なレビュー
Maryyeager ロゴ

Maryyeager からの回答

Hi Adele,

Thank you for taking the time to share your feedback.

We’re sorry to hear about your experience with the delivery time, packaging, and the item not meeting your expectations. This is not the standard we aim to provide, and we understand how disappointing this must feel.

We would really appreciate the opportunity to look into this further and help resolve it for you. Please contact us directly at support@maryyeager.com with your order details so our team can assist you promptly.

Thank you again for your feedback.

Kind regards,
Sophie
Customer Support Team

5つ星のうち4の評価

I bought a jacket from there but…

I bought a jacket from there but unfortunately the size was too big for me. I was not very happy with the design either so I decided to return it. From the beginning I got in contact with customer service and they helped me straight away with the whole process. So at the end I must say that the customer service is good and helpful.

2026年5月23日
自発的なレビュー
5つ星のうち5の評価

One thing I liked was how feminine the…

One thing I liked was how feminine the styles feel without looking too overdone. Some stores try too hard with details but these pieces stay pretty balanced. Easy to style too because most colors are neutral and classy. Feels very wearable for actual life.

2026年5月3日
自発的なレビュー
5つ星のうち1の評価

Scam Scam Scam Avoid Mary Yeager

Scam Scam Scam Avoid Mary Yeager

I ordered a pair of dark brown Leather sandals from this co
what arrived after weeks of waiting was the cheapest pair of plastic sandals you could imagine
The colour of white milky tea.
Like most people on this sight I email Mary Yeager and got a reply from the bot (Sophie Smith)
No return label ,It would be up to me to pay for the item to be return. Was offered 30% and keep the item or give to a charity shop, just like others on this site. tbh I wouldn't give the sandals to a charity shop as I'm sure they would have been rejected. They have gone to recycling. I settled for 50% of my money back as I was getting annoyed with the whole Mary Yeager experience. If I could have this co removed from the web I would. I took a hit of £20...not the end of the world but really,I wouldn't recommend Mary Yeager to my worst enemy .Their site says 30 day money back guarantee, not true, free shipping, not true.
Scam Scam Scam.....

You will receive a reply from Mary Yeager customer service team..saying how sorry they are at how your experience with then ended. Mary Yeager is a scam co,and they know they. Please avoid at all cost.

2026年4月22日
自発的なレビュー
Maryyeager ロゴ

Maryyeager からの回答

Hello,

Thank you for sharing your feedback, and we’re sorry to hear about your experience.

We understand your frustration regarding the item received and the resolution offered. This is not the experience we want any customer to have, and we take concerns like this seriously.

If you would like us to review your case further, please contact us directly at support@maryyeager.com so our team can look into your order in detail and assist you accordingly.

Kind regards,
Sophie
Customer Support Team

5つ星のうち1の評価

Cannot trust this company sadly

Cannot trust this company sadly.
I ordered a dress from what I believed to be a UK company. What was delivered was NOTHING like advertised, wrong colour, poor quality and shapeless, button elastic didn't even stretch far enough to go around the buttonss.
When I complained, Sophie got in touch to offer a 15% discount on return of the item, but it needed to be sent back to China.
I stated my contract was with them as a UK company, not the warehouse in China. I was then offered a 30% discount and keep the dress to gift it or give it to charity! The elastic for the buttons doesn't stretch enough to go around the buttons, so without alterations the dress is useless.
Why would I give a dress I can't wear to someone as a gift or to a charity shop?
I opened a chargeback with my credit card, and hey presto I got a full refund and was asked to remove my initial review in exchange for that, which I did as I believed 'Sophie' when she said they were a UK company doing their best and looking at quality issues in the supply chain. I even wished her all the best with her company.
I now see they are no longer a UK company (this has happened in the last 2 days) and have suddenly moved to the Netherlands, so do not feel this is a trustworthy business at all.
Avoid at all costs, it will take your time, energy and money and you will get nothing in return except really shoddy goods. Reading the reviews, I am one of the lucky ones as I got a full refund, but I believe that is only because I raised an issue with my credit card company.

2026年5月19日
自発的なレビュー
Maryyeager ロゴ

Maryyeager からの回答

Hello Catherine,

Thank you for sharing your experience, and we’re sorry to hear you felt disappointed with your order and the resolution process.

We understand your concerns regarding product quality and the return options offered, and we apologise for any frustration this has caused. This is not the experience we aim to provide to our customers.

If you would like us to review your case further or clarify anything regarding your order, please contact us directly at support@maryyeager.com so our team can look into this in detail and assist you.

Kind regards,
Sophie
Customer Support Team

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