This is the second time I've used Northgate, and they were again, brilliant! While I had the hire vehicle, they were easy to contact, very helpful answering all my calls promptly and questions politly... ãã£ãšèŠã
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Been dealing with Sheffield for a number of years now, all the team both Rental and Workshop are excellent, but especially Emily. Nothings to much trouble, and always finds a solution to a problem no... ãã£ãšèŠã
Brilliant team my employer has been using Northgate for years every time we go to pick up or drop off due to breakdown they always have something available for us. Happy team and always good having a... ãã£ãšèŠã
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Delivered car spot on in time to my home address thank you. Top condition clean inside out and the bloke who delivered, Darren, took his time to answer all of my questions in details, always polite an... ãã£ãšèŠã
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With over 50,000 vehicles and 50 branches nationwide, Northgate has grown to become the UK's largest B2B light commercial vehicle rental provider. Our mission is to give businesses the reliable vans they need with minimum fuss. This is backed up by a high-quality maintenance programme and 24/7 breakdown cover on all our vehicles, as well as our investment in our own state of the art workshops. Call us today on 0330 042 0790 for more information or visit our website www.northgatevehiclehire.co.uk
Northgate Vehicle Hire
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- Whether you need one or 1000+ business vans, our hire options and fleet management services can be tailored to your needs.
- We can do more than just providing the vehicles your business needs. Our growing range of fleet management services can help you reduce costs, improve operating efficiencies, and meet your legal and duty of care obligations. Existing customers can hire more than just vans from Northgate with HGVs, minibuses, cars, 4x4s and luxury cars available at very competitive prices.
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Lingfield Way, DL1 4PZ, Darlington, è±åœ
- 0330 019 8775
- info@northgatevehiclehire.co.uk
- www.northgatevehiclehire.co.uk
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Recently had the pleasure of dealingâŠ
Recently had the pleasure of dealing with Tia in the workshop department. She was very helpful and kept me updated throughout my service. Thank you!
2026幎8æ5æ¥
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Northgate Vehicle Hire ããã®åç
Hi Nicole,
Thank you for taking the time to share your feedback.
We're delighted to hear that Tia from our workshop provided such helpful service and kept you updated throughout your vehicle's inspection.
We understand how important good communication is, and it's great to know that Tia made your experience a positive one.
We'll be sure to pass your kind comments on to Tia and the rest of the team.
Thank you again for your feedback and for choosing Northgate.
Take Care,
Emily
Ian dropped a van to me at Kwik fitâŠ
Ian dropped a van to me at Kwik fit Gillingham. Fast and efficient delivery and even took the time to walk around the van with me to check for damage. Top fella
2026幎8æ10æ¥
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Northgate Vehicle Hire ããã®åç
Hi Joshua, thank you for your fantastic review!
We're delighted to hear that Ian provided a fast and efficient delivery and took the time to walk around the van with you to check for any damage. ðâ
We'll be sure to pass on your kind words to him. Thanks for sharing your experience, and we're glad Ian made such a positive impression! ðâ
Take care,
Emma
Northgate Vehicle Hire ããã®åç
Hi Emma, thank you for your review!
We're delighted to hear Martin provided such great service. We'll be sure to pass on your kind words to him. ðâ
Thanks for your feedback, and we look forward to seeing you again soon! ð
Take care,
Emma
Any issues I have with my vehicle IâŠ
Any issues I have with my vehicle I always try to go back to Umer & Ash at the Huddersfield branch! As they always do what they can to make sure my vehicle is sorted. Great branch!
Dan
2026幎8æ7æ¥
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Northgate Vehicle Hire ããã®åç
Hello Dan, thank you for your fantastic review!
We're delighted to hear that Umer and Ash at our Huddersfield branch continue to provide you with such great support whenever you have any vehicle issues. ðâ
It's wonderful to know that they always do their best to get your vehicle sorted and keep you on the road. We'll be sure to pass on your kind words to both of them, as I'm sure they'll really appreciate the recognition. ðð
Thank you for taking the time to share your experience with us. We really appreciate your feedback and look forward to welcoming you back to Huddersfield in the future! ð
Take care,
Emma
Excellent.
To begin with, the work on my fleet vehicle has always been done within the timeframe specified, leaving me capable of planning and working efficiently around it.
Also, something I think is very important, the staff are one of the friendliest and most helpful groups of people I've had the pleasure of dealing with, in any professional environment, whether that be hotels, bars, offices, or places such as this.
Additionally, the communication over work carried out, and their flexibility over my own availability to have them work on the van is great too.
Overall, 5 stars, and for this reason I would certainly recommend using Northgate in Southampton.
2026幎8æ7æ¥
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Northgate Vehicle Hire ããã®åç
Hi Anthony, thank you for your wonderful 5-star review!
We're delighted to hear that the work on your fleet vehicle has consistently been completed within the agreed timeframe, helping you plan and work efficiently. ðâ
It's especially rewarding to hear your kind comments about our team. Knowing that you consider them amongst the friendliest and most helpful people you've dealt with in any professional environment is fantastic feedback, and we'll make sure your comments are shared with everyone at Southampton. ðð
We're also pleased that our communication and flexibility around your availability have helped make the process as smooth and convenient as possible. ðð€
Thank you for taking the time to share your experience and for recommending Northgate Southampton. Your support means a lot to us, and we look forward to continuing to assist you in the future! ð
Take care,
Emma
Very friendly team
Very friendly team. Free coffee and water to help yourself to whilst waiting for vehicle to be ready. Dan helped me get our vehicle sorted and made me feel welcome on site whilst I waited.
2026幎8æ7æ¥
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Northgate Vehicle Hire ããã®åç
Hello Shannon, thank you for your fantastic review!
We're delighted to hear that you found our team so friendly and welcoming. It's great to know that the complimentary coffee and water helped make your wait a little more comfortable too! â
We're especially pleased to hear that Dan looked after you and made you feel welcome while getting your vehicle sorted. We'll be sure to pass on your kind words to him. ðâ
Thank you for taking the time to share your experience with us. We really appreciate your feedback and look forward to welcoming you back again soon! ð
Take care,
Emma
Van service
Excellent customer service from the reception staff. Very happy overall.
2026幎8æ7æ¥
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Northgate Vehicle Hire ããã®åç
Hi Mark, thank you for your lovely review! ð
We're delighted to hear that you received excellent customer service from our reception team and that you were very happy with your experience overall. ð
We'll be sure to pass on your kind words to the team, who will be thrilled to hear your feedback. Thank you for taking the time to share your experience with us. ð
We really appreciate your support and look forward to welcoming you back again soon! ð
Take care,
Emma
Absolutely amazing experienceâŠ
Absolutely amazing experience facilitated by Christine in workshop. Van showing warning light, but stressed we needed him back on the road ASAP. Christine was so helpful, kept an eye on progress, called me back with an update when she said she would! Excellent stuff. Thanks to North Gate Hoddesdon and especially Christine.
2026幎8æ6æ¥
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Northgate Vehicle Hire ããã®åç
Hi Karina, thank you so much for your fantastic review!
We're delighted to hear that Christine provided such excellent service and helped get your van back on the road as quickly as possible. Keeping our customers informed throughout the process is really important to us, so it's great to know Christine's communication and support made a difference. We'll be sure to pass on your kind words to her and the workshop team at Northgate Hoddesdon.
We truly appreciate your feedback and look forward to helping you again whenever you need us.
Take care,
Imogen
We arrived this morning and was greetedâŠ
We arrived this morning and was greeted by Harj great service.
Thanks
2026幎8æ6æ¥
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Northgate Vehicle Hire ããã®åç
Hi there, thank you for your lovely review!
We're delighted to hear you received such a warm welcome from Harj and that you had a great experience with us. We'll be sure to pass on your kind words to him.
We really appreciate your feedback and look forward to welcoming you back again soon!
Take care,
Imogen
Comfortable waiting room
Comfortable waiting room, kind staff,
Free drinks on site also make it a bonus
2026幎8æ6æ¥
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Northgate Vehicle Hire ããã®åç
Hi Corby, thank you for taking the time to leave us such a lovely review!
We're so pleased to hear you enjoyed our comfortable waiting area and found our team friendly and welcoming. We're also glad the complimentary drinks added to your experience!
We really appreciate your feedback and look forward to seeing you again in the future.
Take care,
Imogen
Excellent service from Jo
Excellent service from Jo, swapped my car out quickly and efficiently ! Would recommend!
2026幎8æ6æ¥
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Northgate Vehicle Hire ããã®åç
Hi Ben, thank you for your fantastic review!
We're so pleased to hear you had an excellent experience and that Jo was able to swap your car over quickly and efficiently. We'll be sure to pass on your kind words to her.
Thank you for your recommendationâwe really appreciate your support and look forward to helping you again in the future!
Take care,
Imogen
Couldnt get them off the phone
Couldnt get them off the phone, so attentive whilst THEY WANTED OUR DATA, OUR INFO, OUR BANK DETAILS , PAYMENTS, DEPOSITS ETC..
PUT A SECOND HAND VAN WITH BODY TRIM MISSING, WHEEL TRIMS MISSING, INTERIOR BLACK AS THE ROADS, JUST NOT THE LOOK YOU WANT CLIENTS TO SEE / TO ASSOCIATE YOUR BUSINESS WITH AND EMAILS ETC HAVE GONE UNANSWERED. VAN HASNT BEEN USED. PARKED UP.
2026幎7æ27æ¥
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Northgate Vehicle Hire ããã®åç
Hi Jamie, thank you for taking the time to share your feedback. We're sorry to hear that your experience has not met your expectations.
We take concerns about vehicle condition and communication very seriously, and we'd like the opportunity to investigate the issues you've raised, including the condition of the van and your unanswered emails. This is certainly not the level of service we aim to provide.
Please contact our customer service team at customer.services@northgate.co.uk with your details, or reply to your existing correspondence, so we can review your case and work towards a resolution.
We appreciate your feedback and hope to have the opportunity to put things right.
Take care,
Imogen
The team was very friendly and helpful
The team was very friendly and helpful, special thank you to Lara
2026幎8æ5æ¥
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Northgate Vehicle Hire ããã®åç
Hi Deane, thank you so much for your kind review!
We're delighted to hear that you found our team friendly and helpful. We'll be sure to pass your special thanks on to Laraâshe'll be thrilled to know she made such a positive impression.
We really appreciate your support and look forward to helping you again in the future!
Take care,
Imogen
Outstanding Service as Always
Outstanding Service as Always â Northgate Van Hire Dartford - Keeps Us Moving!
âWe recently had another van serviced at Northgate Van Hire, and once again, the team delivered a seamless experience. Weâve been using Northgate for our fleet needs for a while now, and their consistency, efficiency, and professionalism never cease to impress.
âA huge shoutout to Natalie and Karen, who consistently go above and beyond for us. Every single time we call in or drop off a vehicle, they are exceptionally helpful, warm, and ready to solve any issue with a smile. Having reliable contacts who genuinely care about keeping our business running smoothly makes all the difference.
âThe maintenance work was completed quickly, transparently, and without any hassle. If you are looking for top-tier vehicle hire and service backed by a truly outstanding customer service team, look no further than Northgate.
âFive stars all aroundâthanks again, Natalie, Karen, and the whole team!
2026幎8æ5æ¥
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Northgate Vehicle Hire ããã®åç
Hi Troy, thank you so much for your incredible review and for your continued trust in Northgate Van Hire Dartford.
It means a great deal to us to know that we've consistently delivered the level of service you expect.
We'll be sure to pass your wonderful feedback on to Natalie and Karenâthey'll be delighted to hear how much their support, professionalism, and dedication have been appreciated. It's fantastic to know they help keep your business running smoothly, and we'll also share your kind words with the rest of the team.
Thank you again for your five-star recommendation. We truly value your ongoing partnership and look forward to continuing to support your fleet for many years to come!
Take care,
Imogen
Excellent service
Excellent service. Staff are genial and professional. Really lovely experience.
2026幎8æ5æ¥
èªçºçãªã¬ãã¥ãŒ
Northgate Vehicle Hire ããã®åç
Hi Reuben, thank you for your wonderful review!
We're delighted to hear you had such a lovely experience with us. It's great to know our team made a positive impression with their friendly and professional service.
We really appreciate your kind words and look forward to welcoming you back again soon!
Take care,
Imogen
Always welcoming polite and helpful
Always welcoming polite and helpful
2026幎8æ5æ¥
èªçºçãªã¬ãã¥ãŒ
Northgate Vehicle Hire ããã®åç
Hi Tom, thank you for your lovely review!
We're so pleased to hear that you always find our team welcoming, polite, and helpful. Your kind words mean a lot to us, and we really appreciate your continued support.
We look forward to seeing you again soon!
Take care,
Imogen
Omar did a cracking job
Omar did a cracking job, sorted the van right out. New tyres and full service. Legend
2026幎8æ4æ¥
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Northgate Vehicle Hire ããã®åç
Hi Steve, thank you so much for your fantastic review!
We're delighted to hear Omar took great care of your van and got everything sorted with the new tyres and full service. We'll be sure to pass your kind words on to himâhe'll be thrilled to hear he's a legend!
We really appreciate your support and look forward to helping you again in the future. Safe driving!
Take care,
Imogen
Brendan is always on time and great toâŠ
Brendan is always on time and great to deal with
2026幎8æ4æ¥
èªçºçãªã¬ãã¥ãŒ
Northgate Vehicle Hire ããã®åç
Hi Ian, thank you for your kind review!
We're so pleased to hear that Brendan has consistently provided such reliable service. Being on time and easy to deal with are qualities we really value, and we're delighted that your experience reflects that. We'll be sure to pass your lovely feedback on to Brendan.
Thanks again for your support, and we look forward to helping you again in the future!
Take care,
Imogen
Thank you Andy for your amazingâŠ
Thank you Andy for your amazing customer service. Light for my van wasnât available but he took the time to call me to tell me it got delivered and to bring van in today. Job was done professionally and efficiently.
2026幎8æ4æ¥
èªçºçãªã¬ãã¥ãŒ
Northgate Vehicle Hire ããã®åç
Hi Elizabeth, thank you so much for your fantastic review!
We're delighted to hear that Andy was able to keep you updated and get everything sorted for your van as soon as the light arrived. Providing great customer service and efficient, professional workmanship is exactly what we aim for, so it's wonderful to know we delivered. We'll be sure to pass your kind words on to Andy.
Thanks again for choosing us, and we look forward to helping you again in the future!
Take care,
Imogen
Tia and the team were brilliant
Tia and the team were brilliant, really professional and kept me informed during my service. A real credit to the company and was considering looking at other companies, Tia kept me loyal !!
2026幎8æ3æ¥
èªçºçãªã¬ãã¥ãŒ
Northgate Vehicle Hire ããã®åç
Hi Aram, thank you so much for your wonderful review!
We're delighted to hear that Tia and the team provided such a professional service and kept you informed throughout your visit. It's especially rewarding to know that Tia's excellent customer care made such a positive difference and helped earn your continued loyalty. We'll be sure to pass on your kind words to her and the team.
We truly appreciate your support and look forward to welcoming you back again soon!
Take care,
Imogen
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