Northgate Vehicle Hire レビュー 

Northgate Vehicle Hire からの回答

2026年8月4日

Hi Joseph, thank you for your fantastic review!

We're so pleased to hear that David was able to accommodate your van service, even with the unexpected early arrival. Going the extra mile for our customers is what we aim for, and we're delighted David could help. We'll be sure to pass on your kind words to him.

We really appreciate your feedback and look forward to seeing you again!

Take care,
Imogen

Northgate Vehicle Hire からの回答

2026年8月4日

Hi Anthony, thank you so much for your fantastic review!

We're thrilled to hear that Harj provided such superb service and had everything ready in time for you. We'll be sure to pass on your kind words to him—he'll really appreciate them!

Thank you for choosing us, and we hope to see you again in the future.

Take care,
Imogen

Northgate Vehicle Hire からの回答

2026年8月4日

Hi Josh, thank you for taking the time to leave us such a lovely review!

We're so pleased to hear that Harj was able to help and that you appreciated his knowledge of the vehicles. We'll be sure to pass your kind comments on to him.

Thank you for your recommendation, and we look forward to helping you again in the future!

Take care,
Imogen

Northgate Vehicle Hire からの回答

2026年8月4日

Hi David, thank you so much for your kind words!

We're delighted to hear you found our service helpful and friendly. Your recommendation means a lot to us, and we'll be sure to pass your lovely feedback on to Sarah.

We really appreciate your support and look forward to helping you again in the future!

Take care,
Imogen

Northgate Vehicle Hire からの回答

2026年7月31日 に更新

Hi Paul, thank you so much for your fantastic review!

We're delighted to hear that you received the best service you've ever had during your visit to our Barking branch. Knowing that you've been with us for seven years makes your feedback even more meaningful, and we're thrilled we were able to make such a positive impression.

Your loyalty means a great deal to us, and we'll be sure to share your kind words with the Barking team. Thank you for your continued support, and we look forward to welcoming you back again in the future!

Take care,
Imogen

Northgate Vehicle Hire からの回答

2026年7月31日

Hi Johnny, thank you so much for your wonderful review!

We're thrilled to hear that Dave and the team have been outstanding in supporting your requirements. Going above and beyond for our customers is exactly what we strive for, so it's fantastic to know the team's dedication and commitment made such a positive impression.

We'll be sure to share your kind words with Dave and the rest of the team—they'll be delighted to hear your feedback. Thank you for your support, and we look forward to assisting you again in the future!

Take care,
Imogen

Northgate Vehicle Hire からの回答

2026年7月31日

Hi James, thank you for your great review!

We're delighted to hear that Alfie was able to look after your SSE hire vehicle and resolve the issue so quickly. Getting our customers back on the road as efficiently as possible is always our priority, so it's fantastic to know your vehicle was fixed within the hour.

We'll be sure to pass your kind words on to Alfie. Thank you for taking the time to share your experience, and we look forward to helping you again whenever you need us.

Take care,
Imogen

Northgate Vehicle Hire からの回答

2026年7月31日

Hi Dalton, thank you for your kind review!

We're so pleased to hear that Martin gave you such a warm welcome. Providing a friendly and positive experience from the moment our customers arrive is something we take great pride in, and we're delighted that Martin made such a great impression.

We'll be sure to pass your kind words on to him. We really appreciate your feedback and look forward to welcoming you again in the future!

Take care,
Imogen

Northgate Vehicle Hire からの回答

2026年7月31日

Hi Martine, thank you for taking the time to share your experience!

We're delighted to hear that Chris provided you with excellent service during your first visit to our Stockton branch. It's great to know that your vans were ready for collection, the paperwork was straightforward, and Chris handled everything professionally and courteously from start to finish.

We're also pleased that your return experience was just as smooth. Providing a seamless and reliable service is what we strive for, so your feedback means a lot to the team.

Thank you for choosing Northgate Van Hire, and for your recommendation. We look forward to welcoming you back the next time you need us!

Take care,
Imogen

Northgate Vehicle Hire からの回答

2026年7月31日

Hi Sam, thank you for taking the time to leave such a wonderful review!

We're so pleased to hear that Cheryl and her assistant, Lara, were able to provide you with such helpful and efficient service. We know how important it is to get you back on the road and back to work as quickly as possible, so it's fantastic to hear we could make that happen for you.

Your recommendation means a great deal to us, and we'll be sure to pass your kind words on to Cheryl and Lara. Thank you again for choosing us, and we wish you all the best!

Take care,
Imogen

Northgate Vehicle Hire からの回答

2026年7月31日

Hi Oliver, thank you so much for your fantastic review!

We're delighted to hear that Harj and Mark Tech made your experience a positive one from start to finish. Keeping our customers informed every step of the way is something we pride ourselves on, so it's great to know our communication gave you complete peace of mind throughout the process.

We really appreciate your kind words and your trust in us. It was a pleasure assisting you, and we hope to help you again in the future. Thanks again for taking the time to share your experience!

Take care,
Imogen

Northgate Vehicle Hire からの回答

2026年7月30日

Hi Ethan, thank you so much for taking the time to leave us a review!

We're delighted to hear that Jeff provided great service and got you sorted with a loaner so you could get back on the road quickly. We'll be sure to pass your kind words along to him—they'll mean a lot.

We really appreciate your support and look forward to helping you again in the future!

Take care,
Imogen

Northgate Vehicle Hire からの回答

2026年7月29日

Hi Mark, thank you for taking the time to share your feedback.

We're genuinely sorry to hear about your experience and that we didn't meet your expectations.

We understand how frustrating it must have been to experience difficulties while on site, especially with the damage to your vehicle and the delay for the fuel filter change. This certainly isn't the level of service we aim to provide.

We'd really appreciate the opportunity to look into what happened and discuss your concerns further.

If you're happy to do so, please contact us directly at customer.services@northgate.co.uk with the date of your visit and your vehicle details so we can investigate the situation thoroughly and work towards a resolution.

Thank you again for bringing this to our attention.

Take care,
Imogen

Northgate Vehicle Hire からの回答

2026年7月28日 に更新

Hi Troy, thank you, Troy, for taking the time to leave such a wonderful review.

We're delighted to hear that you had such a great experience at your local Northgate branch. It's fantastic to know that our reception team and Jordan were able to arrange your puncture repair straight away and get you back on the road quickly.

We'll be sure to pass your kind words on to Jordan and the team—they'll be thrilled to hear your feedback.

Thanks again for choosing Northgate, and we look forward to helping you again in the future!

Take care,
Imogen

Northgate Vehicle Hire からの回答

2026年7月28日

Hi Adam, thank you for your fantastic review!

We're so pleased to hear you received top-notch service. Providing a great experience for every customer is what we strive for, and your kind words mean a lot to the team.

We really appreciate your support and look forward to welcoming you again soon!

Take care,
Imogen

Northgate Vehicle Hire からの回答

2026年7月28日

Hi Michael, thank you so much for your wonderful review!

We're delighted to hear that Mohammed made such a positive impression. We'll be sure to pass on your kind words to him—he'll really appreciate them. It's great to know you found the service helpful and that your rental experience was such a pleasure.

We look forward to welcoming you back again in the future!

Take care,
Imogen

Northgate Vehicle Hire からの回答

2026年7月27日

Hi Daniel, thank you for your wonderful review!

We're delighted to hear you had a great experience at our Egham branch. It's fantastic to know that Natasha was able to help and get your van sorted, even without an appointment. We'll be sure to pass on your kind words to her.

We really appreciate your feedback and look forward to helping you again in the future!

Take care,
Imogen

Northgate Vehicle Hire からの回答

2026年7月27日

Hi Kamarni, thank you for your great review!

We're delighted to hear that you received excellent service from Jeffrey at our front desk. We'll make sure your kind feedback is shared with him.

We really appreciate your support and hope to welcome you back again soon!

Take care,
Imogen

Northgate Vehicle Hire からの回答

2026年7月27日

Hi Paul, thank you so much for your kind review!

We're delighted to hear that Spencer made such a positive impression. Providing a friendly, professional service and taking the time to explain the car's features is exactly the experience we aim to deliver. We'll be sure to pass your lovely feedback on to Spencer.

We really appreciate you choosing us and hope to see you again in the future!

Take care,
Imogen

Northgate Vehicle Hire からの回答

2026年7月24日

Hi Thomas, thank you for taking the time to leave us a review.

We're so pleased to hear that you had a positive experience and that Natasha was able to get you booked in quickly and efficiently.

We'll be sure to pass your kind comments on to Natasha and the rest of the team—they'll really appreciate your feedback.

Thank you for choosing us, and we look forward to welcoming you again in the future.

Take care,
Imogen