Excellent customer service from Carolina Ferreira, she is exceptional. The front of house team at Cambridge are all fantastic, great communication and hospitality. Vehicle was serviced/ repaired t... もっと見る
レビューはレビュアーの個人的な意見であるため、特定の記載内容を検証することはありません。ただし、ビジネス上の取引が行われたことを確認できた場合、レビューに「確認済み」のラベルを付ける場合があります。詳細はこちら
プラットホームの健全性を維持するため、当社のプラットフォーム上のすべてのレビューは、確認済みか否かにかかわらず、年中無休で稼働する自動ソフトウェアによって審査されています。このテクノロジーは、本当の経験に基づいていないレビューなど、ガイドラインに違反するコンテンツを特定し、削除するよう設計されています。ただし、すべてを検知できるわけではありませんので、お気づきの点がございましたら、どうぞお知らせください。詳細はこちら
レビュアーのコメントを見てみましょう
Happy to do the work I was paying for (interim oil service) but the whole reason it was booked in; to replace a microswitch in the drivers door, wasn't investigated fully and not dealt with. With no... もっと見る
企業が回答しました
Polite helpful service as always. We changed OPC to Cambridge as the service and booking availability was better than former OPC. Car returned looking clean and smart. All service items done and visua... もっと見る
企業が回答しました
Porsche Centre Cambridge delivered exactly the level of service one would expect from a premium brand: professional, attentive and customer-focused. This is in stark contrast to my after-sales ex... もっと見る
企業情報
当該企業による記述
Welcome to Stratstone on Trustpilot. We represent some of the world's most iconic car manufacturers, including: Aston Martin, BMW, BYD, Ferrari, Jaguar, Land Rover, Mercedes-Benz, MINI, Porsche and smart. Our decades of experience working alongside these brands has allowed us to create an exciting journey that places our customers in the driving seat. Our retailers have an exceptional range of deals on new and approved used vehicles, whilst offering competitive rates on servicing and repairs. Discover a defining experience by visiting our website or contacting your preferred retailer today.
Stratstone
当該企業による記述
- Buy your way
- Purchase your next vehicle completely online from the comfort of your own home through the Stratstone website. Alternatively, visit one of our modern retailers, with locations situated throughout the United Kingdom.
- Sell your car
- We aim to make selling your car a hassle-free experience. That's why you can obtain a free, no obligation quote, through our website in just a few minutes. You also won't need to pay any admin fees when selling your car to us.
- Online booking
- Booking your vehicle's next service or MOT can be done effortlessly through our online booking tool. Simply head to our website, input your car's registration number, and choose a service and date that works best for you.
連絡先
High Street, CB227QD, Harston, England, 英国
- 01223 081 183
4.3
優良
186件のレビュー
顧客にレビューを依頼しています
この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。
Trustpilot では、本物の人間によるコンテンツに重きを置いています。ただし、この企業は返信原稿の作成に役立つ AI 支援ツールにもアクセスすることができます。
この企業のTrustpilot 利用方法
レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。
Outstanding customer service by Ms. Miranda Joul
Ms. Miranda Joul was outstanding as usual.
She kept us informed of the findings/issues. Requested permission before performing the work and kept us apprised on the equipment procurement timeline and installation timeline.
Outstanding customer service.
2025年2月14日
Stratstone - Porsche Centre Cambridge からの回答
Hi,
We appreciate your kind words about Miranda.
We are thrilled to hear that she provided you with exceptional service and kept you informed throughout the process.
We strive to provide our customers with the best possible experience, and we are glad that Miranda was able to exceed your expectations.
Customer Services
The best Porsche Centre we have visited
Lewis Moore and the team are always very helpful, efficient and professional at this cutting edge new Porsche centre. A thoroughly excellent experience whenever we visit.
2025年1月22日
Stratstone - Porsche Centre Cambridge からの回答
Hi Geoff,
We appreciate your kind words and are thrilled to hear about your positive experience.
We strive to provide exceptional service and are glad that Lewis and the team exceeded your expectations.
Customer Services
A phenomenal level of customer service…
A phenomenal level of customer service from Cambridge Porsche. I was offered an office to work in from the whilst the car was serviced and provided with refreshments on a regular basis by incredibly friendly staff. Porsche Cambridge could give lessons in customer service to many other companies and industries.
2025年1月28日
Stratstone - Porsche Centre Cambridge からの回答
Hello Paul,
Thank you for your kind words about our service. W
e are delighted to hear you had such a positive experience and that you were well looked after.
We are proud of our team and will share your feedback with them.
Customer Services
Outstanding customer service
Outstanding customer service! As a new customer to Porsche, the Cambridge team have been particularly exceptional, welcoming and professional. I’m so pleased with the service I received. Simply outstanding! Thanks Jasmine and team
2025年1月27日
自発的なレビュー
Stratstone - Porsche Centre Cambridge からの回答
Hi Esi,
Thank you for your kind words.
We are delighted to hear you had a positive experience and were impressed with the service you received from Jasmine and the team.
We appreciate your feedback and hope to see you again soon.
Customer Services
Harston Cambridge
Porsche Cambridge is always very welcoming. The entire team do their utmost to provide a seamless service from start to finish. There are some really beautiful cars to view in their wonderful new showroom too!
2025年1月22日
Stratstone - Porsche Centre Cambridge からの回答
Hi Jan,
Thank you for your kind words.
We are delighted to hear that you had a positive experience and that you were impressed with our showroom and team.
We appreciate your feedback.
Customer Services
Stratstone - Porsche Centre Cambridge からの回答
Hi Lee,
Thank you for your kind words!
We appreciate your positive feedback and are glad you had a great experience.
Customer Services
Stratstone - Porsche Centre Cambridge からの回答
Hi Christine,
Thank you very much for leaving a review!
Have a nice day!
Customer Services
Stratstone - Porsche Centre Cambridge からの回答
Hi Benjamin,
Nick will appreciate you leaving this a review - thank you!
Have a nice day!
Customer Services
Extended Warranty
Advisor dealt with the renewal with me out of the country and was very efficient & communicated well.
2025年1月8日
Stratstone - Porsche Centre Cambridge からの回答
Hello Adrian,
We appreciate you leaving us a review - thank you!
Have a nice day!
Customer Services
Great Customer Experience
Always a friendly and professional experience. Cambridge has some great people working there. I always feel welcomed and important. Great atmosphere and knowledgeable team.
2024年12月30日
Stratstone - Porsche Centre Cambridge からの回答
Hi Jeremy,
We appreciate you taking the time to share your thoughts, and we'll be sure to pass your compliments along.
We strive to create a welcoming atmosphere and provide knowledgeable service, so your comments are very encouraging.
Customer Services
Absolutely excellent service all round…
Absolutely excellent service all round especially by Lewis.
2024年12月30日
Stratstone - Porsche Centre Cambridge からの回答
Hi Suzanne,
Thank you for your kind words about Lewis.
We're thrilled to hear you had such a positive experience.
Customer Services
The staff are always 100% dedicated to…
The staff are always 100% dedicated to the customer. Cannot fault in anyway. Always there to remediate post sale issues if any, and throughout the cycle of ownership.
2024年12月24日
Stratstone - Porsche Centre Cambridge からの回答
Hi Neil,
We are delighted to hear that you have had such a positive experience with our staff.
We strive to provide exceptional customer service and are glad that our efforts have been appreciated.
Customer Services
Friendly, fast and reliable as ever
Helpful advice and support. Fast turnaround and solution. Thanks Chris
2024年12月17日
Stratstone - Porsche Centre Cambridge からの回答
Hi Chris,
We appreciate your kind words and are glad to hear you found our advice and support helpful.
Customer Services
Good Customer Service
Staff were very helpful and looked after customers while waiting with complimentary drinks and snacks
2024年12月10日
Stratstone - Porsche Centre Cambridge からの回答
Hi Janice,
Thank you for your feedback.
We're pleased to hear that you found our staff helpful and appreciated the complimentary drinks and snacks.
We strive to provide a comfortable and enjoyable experience for our customers.
Customer Services
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プラットフォーム保護のため、専門チームと高度なテクノロジーを駆使しています。偽レビューとの闘いについての詳細はこちらをご一読ください。
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