KP

Kerry Parker

英国

レビュー

viagogo のレビュー


5つ星のうち1の評価

THIS COMPANY IS THE BIGGEST JOKE...

OK so brought tickets the concert has been cancelled and I'm having to fight to get a refund.....this company is a joke it couldn't get worse...
It needs to close down it's a massive scam.. .
How are trading standards allowing this to go on

2024年7月4日
自発的なレビュー

Louis Vuitton のレビュー


5つ星のうち1の評価

DO NOT BUY JEWELLERY FROM LV

Faulty rings turning my sons finger black...I purchased online and when I contacted them thry told me to go to a store I don't have a store near me it's in central London....
Disgusting customer services will be taking this up with my banks fraud department
Judging by the reviews LV do not care about aftrt sale.....

2024年7月3日
自発的なレビュー

easyJet のレビュー

Dyson UK のレビュー


5つ星のうち5の評価

Fantastic customer services

After leaving my review I was contacted by customer services...who arranged a collection of my v7...they identified 2 big faults repaired and delivered my dyson cordless v7 bk .and it's working great....
Thank you

2024年6月15日
自発的なレビュー

Dyson UK からの回答

Hi there,

Thank you for taking the time to share your positive experience with us. We're extremely pleased to hear that our customer service team was able to promptly address your concerns and that your Dyson v7 is now working perfectly. Thank you for your continued support.

Kind regards,
LL*

Dyson UK のレビュー


5つ星のうち1の評価

AVOID AVOID WORST HOOVER IVE EVER HAD

Dyson cordless v 7 absolute has got to be the worst hoover I've ever had.....it's works for 1 min then stops bo no what charge is on it....
DO NOT WASTE YOUR MONEY THIS IS GOING IN THR BIN UVE HAD ENOUGH

2024年6月6日
自発的なレビュー

Dyson UK からの回答

Hi Kerry,

Thank you for taking the time to share your feedback. We understand your disappointment with the Dyson cordless V7 absolute. It's certainly not the experience we want our customers to have. We want to make things right and ensure that your concerns are addressed promptly.

We will thoroughly investigate the matter and ensure that you receive accurate and consistent information regarding your concern. A member of our resolution team will contact you via call within the next 72 hours.

We appreciate your bringing this to our attention. Your input helps us improve our products and services, and we value your opinion. Thank you for your continuous support.

Kind regards,
MA*

Solskin のレビュー


5つ星のうち1の評価

DONT WASTE YOUR MONEY

Brought this for my daughter who suffers with eczema as its advertised for eczema skin....must say very disappointed ....!!!
It was just like every other tans made eczema patches worse and in fact didn't last as long and was very patchy....
Still looking for a fake tan for eczema skin ....
But Solskin is not it......!!!

2024年5月24日
自発的なレビュー

Compare the Market のレビュー


5つ星のうち1の評価

50% off pizza meal deal doesn't…

50% off pizza meal deal doesn't work.....!!!!

2024年6月2日
自発的なレビュー

Compare the Market からの回答

Hi Kerry,

I'm sorry to hear out 50% off pizza doesn't work for you.

Can you email us on support@comparethemarket.com and we'll assist you.

Best wishes,

Tan
Customer Support Team
Comparethemarket

YuMOVE のレビュー


5つ星のうち1の評価

AVOID AVOID!!!!! PLEASE READ

I've been buying yumove for my elderly dog for a number of years we have gone from regular to max strength now my dog needs Yumove 360 BUT what do yumove do MAKE IT VETERINARY EXCLUSIVE.give the best to the vets for them to put a huge mark up on....!! WHY you don't need a prescription to buy this strength but can only buy it through vets....like they don't overcharged owners enough Already..
THIS IS PRUE GREED FROM YUMOVE AND NOT BEST FOR OUR DOGS BUT BEST FOR THEIR POCKETS
READ THEIR EMAIL BELOW
***This is quoted directly from their email ***
"The only product range higher than the YuMOVE Joint Care Max Strength range is YuMOVE Advance 360. YuMOVE ADVANCE 360 for Dogs is veterinary exclusive,
The product does not require a written prescription, but you can only get it directly from your vet, rather than online.
As we only sell via veterinary practices this is not available to any online retailers,
Due to the fact that YuMOVE ADVANCE 360 is veterinary exclusive only, we are unfortunately unable to disclose pricing, unless in the event of us sourcing the product directly for you, in which this will be discussed over the phone. This also means that we are unable to offer the ADVANCE 360 product on a subscription plan, nor is it eligible for any of our existing discounts or promotions.!!!!

And why wont anyone at Yumove give me a price for the vets exclusive strength????




2024年4月26日
自発的なレビュー

YuMOVE からの回答

Hi Kerry,

We are disheartened to hear of your experience and we can assure you that this is not up to our usual standards.

I have requested some further information so that this will allow us to contact you directly and look into your account details securely to take the necessary steps to resolve this issue to your satisfaction, including any adjustments, replacements or refunds if applicable.

Rest assured, we're committed to ensuring that our customers have a positive experience with our products and services. Your feedback is invaluable in helping us improve and make things right. We look forward to receiving your information soon.

Kind regards,

Katie S
YuMOVE Customer Care

lastminute.com のレビュー


5つ星のうち1の評価

AVOID...SCAM REPORTING TO TRADING STANDARDS

DO NOT BOOK WITH THIS COMPANY THEY ARE A JOKE THEY SELL YOU PREMIUM SERVICE PACKAGE SAYING YOU CAN CANCEL FOR ANY REASON THEN CHARGE YOU £500 CANCELLATION CHARGE...
SO WE ASKED TO CHANGE DATES THEY WANTED TO CHARGE £740 TO CHANGE FLIGHTS THAT COST £440 IN TOTAL ....read reviews and AVOID

2024年2月10日
自発的なレビュー

lastminute.com のレビュー


5つ星のうち1の評価

SCAM AVOID

You pay for insurance to cancel or change for any reason and when you cancel they take £500 off you and then refuse to deal with you saying you have a chat open when we don't.. no 0hone number or email to contact......AVOID
Will be using our Credit Cards FRAUD department and won't ever book with these jokers again

2024年2月9日
自発的なレビュー

Vinted UK のレビュー


5つ星のうち1の評価

NO PROTECTION OF YOUR MONEY*** AVOID

My son sold an expensive tracksuit and the buyer said she didn't received it....vinted have done nothing to protect my son they have allowed this scammer to keep the tracksuit and get a refund
****AVOID BUYER JESS.FRANCISS from Manchester..

2024年1月26日
自発的なレビュー

Magnet Kitchens のレビュー


5つ星のうち1の評価

Magnet Sutton Surrey AVOID AVOID READ GOOGLE REVIEWS

AVOID ****...Read online reviews......Karen Penfold came to measure for a new kitchen we paid nearly £9000 the kitchen was measured totally wrong and the island won't fit so called the store spoke to Kirsty Deegan-Hood the branch manager who said she cant do anything.........go to the furniture ombudsman...!!
The branch then referred us to head office who did nothing but say read terms and conditions...
THIS COMPANY IS A JOKE READ THE REVIEWS AND AVOID ..... ZERO CUSTOMER CARE....
Wish I had looked at reviews before walking in that shop

Save yourself stress and don't use this company.....
*****Pay by credit card so you can claim all your money back...!!!!
And report to trading standards to save others the stress... there are numerous fb pages with all the horror stories from magnet.....!!!!!

1

2023年12月2日
自発的なレビュー

Magnet Kitchens からの回答

Hi Kerry,

Thank you for taking the time to leave us a review.

I’m really sorry to learn about your experience, this is not the service we strive to achieve and would like to look into how we can put it right. If you haven’t already, and you would like assistance, please could you send an email to our Customer Care team at ccenquiries@magnet.co.uk including a copy of your review, your name, address and any order references and we will do all we can to help.

Thank you,
Molly
Magnet

Ticker のレビュー


5つ星のうち1の評価

Inaccurate AVOID

They put your driving score down without any reason...my daughter has just passed and hasn't changed her driving she's gone from gold to red within a week with no explanation can only chat online cant call anyone ......AVOID .....!!!!
*** response there hasn't been any extreme speeding that's my point...your app is incorrect....look.at your reviews from all the other people in the same position....

2023年11月21日
自発的なレビュー

Ticker からの回答

Hi Kerry, I'm sorry to hear about your daughter's policy. The dial in the app updates weekly based on the previous week's driving behaviour. Dropping into the red category happens when there has been an extreme speed event. Our team can confirm these details to your daughter. I'm sorry it hasn't worked out. Thanks, Ticker

Collingwood Insurance Services UK Ltd のレビュー


5つ星のうち1の評価

AVOID DO NOT USE THIS JOKE OF A…

AVOID DO NOT USE THIS JOKE OF A COMPANY....!! £40 CANCELLATION CHARGE when you pass your test...!!! They're a learner driver company so they stitch everyone up £40 when you pass...will not be using for my next child....!!!
Oh and when they pass they take £100 fees etc the next day.......!!!
****AND THEY FLAG UP YOUR REVIEW ON TRUSTPILOT TO SAY ITS NOT GENUINE....TRYING TO GET THE TRUTH REMOVED....

2023年10月18日

Collingwood Insurance Services UK Ltd からの回答

Hi,

We've asked Trustpilot to reach out to you for further information.
In the meantime, please bear with this brief acknowledgement.

Kind Regards

The Collingwood Team

Sportsdirect.com のレビュー


5つ星のうち1の評価

* WARNING*** £4.99 PER ITEM TO RETURN

Do not order from these jokers...recently changed their returns policy
£4.99 PER ITEM to return

Can't return to store
Won't be using this money grabbing company ever again.....!!!!!

2023年10月3日
自発的なレビュー

Sportsdirect.com からの回答

Hi,
 
Thank you for taking the time to leave us a review, we are sorry to see that you
are unhappy with our returns policy.
 
We do welcome feedback whether this be positive or negative to help us improve
our service and relations with our customers.
 
Your comments have been noted and past over to the relevant department.


Kind Regards,

Jan
Customer Services Senior Advisor

Dvla のレビュー


5つ星のうち1の評価

7 WEEKS AND STILL NO LICENCE Terrible customer Service ....

7 WEEKS AND STILL NO LICENCE

Lost provisional License .....Told I have to wait 3 weeks because my daughters passport couldnt be verified Mark a manager at DVLA ( apparantly) informed me ...!! called the passport office and there is nothing wrong with her passport number.... DVLA have backlogs and are saying your passport cannot be verified to slow up your application.. absolute joke!!!

2023年8月23日
自発的なレビュー

Amazon.co.uk のレビュー


5つ星のうち1の評価

My god this company has gone downhill

Amazon we spend thousands with you but recently your customer services has really gone downhill....you have lost another customer but do you care ...no....!!!!
Avoid this company They do not care about customers at all and there chat service is totally rude and unprofessional....!!!!!

2023年5月30日
自発的なレビュー

ZARA のレビュー


5つ星のうち1の評価

Zara brighton..rudest really horrible staff

Zara you need to look on Google reviews about your brighton store Churchill Square the manager is the rudest and the other staff were so rude too...We spoke to someone who said this store is well known for being the worst for customer services.....!!!! Will be making a formal complaint about the way we were treated...

2023年5月29日
自発的なレビュー

Trustpilot のレビュー


5つ星のうち1の評価

Trustpilot doesnt monitor false reviews

Trustpilot allow companies that are not doing well and treating customers badly to flag the honest reviews and get them removed. They also let these companys pay people to write FALSE good reviews to get there scores up to excellent,,, This is false information and putting customers at risk I have reported and still this company isnt being investigated
I have contacted you many times and nothing has happened...!!!

2023年5月17日

Trustpilot からの回答

Hi Kerry,

Thanks for sharing this with us. No business can pay to have reviews removed from our platform.

A review can be flagged by a business or a member of our reviewing community. If you review comes into question we ask to work with you to verify it.

If you believe a business to be misusing our platform we strongly suggest using our whistle-blower form: https://support.trustpilot.com/hc/en-us/requests/new.

Thanks
The Trustpilot Team

BT のレビュー


5つ星のうち1の評価

AVOID THIS SHOCKING COMPANY

BT have raised my bill from £50 to £64 for 135mb speed Sky offering 145mb for £30 a month
BTs response well your tied into a 2 year contract until Jan 24 or you have to pay £200 to get out of contract,,,!!!!
shocking customer services couldnt answer the question as to why their prices are So much higher than all the big companies....!!! and refused to put me through to complaints department,,,!! BT look at your reviews and LISTEN to your customers

2023年5月17日
自発的なレビュー

BT からの回答

Hi Kerry, thanks for taking the time to leave a review. I'm sorry that you're not happy with the price of your service and the contract duration.
When you asked to lodge a complaint the advisor should have opened one and handled this for you.

If you get in touch with us on Twitter or Facebook @bt_uk ) and we'll be happy to raise a complaint for you and help you from there.
Please include in your message that you were referred from Trustpilot.

Cheers
John