Boots Opticians レビュー 

Boots Opticians からの回答

2026年7月29日

Thank you for your feedback. We’re delighted to hear that everything ran on time and that you were looked after so well during your visit. It’s especially wonderful to know that Saffah at our Solihull store made such a positive impression with her professionalism, kindness, and caring approach, helping to make your experience a much more comfortable and enjoyable one. We truly appreciate your kind words.

Boots Opticians からの回答

2026年7月29日

Thank you for your feedback. We’re delighted to hear that you were seen promptly and received such efficient and professional care throughout your visit. It’s wonderful to know that the optician took the time to explain your condition clearly and helped you feel confident about accepting a referral for cataract surgery. We’re also pleased that you felt no pressure to make a purchase and were looked after by friendly and supportive staff. We truly appreciate your kind words.

Boots Opticians からの回答

2026年7月29日

Thank you for your feedback. We are sorry to hear about your daughter's experience, particularly that she received reminders to book an eye test but was then advised she was not due one, and that she was charged despite her understanding that the appointment would be covered. We understand how upsetting and frustrating this must have been, especially as a long-standing customer of Boots Opticians. Can you please contact us at boots.customercare@boots.co.uk with a copy of your review along with the below information and we will be in touch:

Full name
Date of birth
Telephone number
The store you visited

Boots Opticians からの回答

2026年7月29日

Thank you for your feedback. We’re delighted to hear that the team were so helpful and polite during your visit. It’s wonderful to know that the optician carried out a thorough examination, took the time to explain your condition in detail, and provided useful advice to help you manage it. We truly appreciate your kind words.

Boots Opticians からの回答

2026年7月29日

Thank you for your feedback. We’re delighted to hear that the staff were all lovely and that you had a good experience on every visit. We truly appreciate your kind words and look forward to welcoming you again.

Boots Opticians からの回答

2026年7月29日

Thank you for your feedback. We’re delighted to hear that you consistently receive such good service during your visits. It’s wonderful to know that the team are always helpful and that you find the prices reasonable. We truly appreciate your kind words.

Boots Opticians からの回答

2026年7月28日

Thank you for your feedback, Michelle. We’re delighted to hear that Anne at our Sale store provided such lovely, accommodating, and patient service while helping you choose your new glasses. It’s wonderful to know that she made the experience so positive and memorable. We truly appreciate your kind words and loyalty.

Boots Opticians からの回答

2026年7月28日

Thank you for sharing your experience. We’re delighted to hear that Helen provided such outstanding service during your visit to our Newcastle store. It’s wonderful to know that her expertise, attention to detail, and understanding of how glasses should fit helped you and your husband learn something new, even after many years of wearing glasses. We truly appreciate your kind words and are pleased that Helen’s friendly manner made you feel so comfortable and at ease.

Boots Opticians からの回答

2026年7月28日

Thank you for sharing your experience. We’re delighted to hear that the team at our Chesham store provided such helpful, friendly, and patient support throughout your eye examination, contact lens trials, and glasses purchase. It’s wonderful to know that everything was explained clearly, all your questions were answered, and you felt genuinely cared for at every stage. We truly appreciate your recommendation and kind words for the whole team.

Boots Opticians からの回答

2026年7月27日

Thank you for your feedback. We’re delighted to hear that Jessica Pickton provided such professional, kind, and knowledgeable service during your visit. It’s wonderful to know she took the time to ensure you understood everything and helped you choose glasses that suited you well, making you feel comfortable and supported throughout. We truly appreciate your kind words.

Boots Opticians からの回答

2026年7月27日

Thank you for your feedback. We’re delighted to hear that you were pleased with the service you received overall. We’re sorry, however, that there was a delay in contacting you to let you know your glasses were ready for collection due to an ordering error. We appreciate you bringing this to our attention and will share your comments with the team to help improve communication. We truly value your feedback.

Boots Opticians からの回答

2026年7月27日

Thank you for your feedback. We’re delighted to hear that you received the best eye test you’ve ever had and that the optician provided such excellent care throughout your visit. It’s also wonderful to know that the colleague who helped you choose your new glasses was so helpful and supportive. We truly appreciate your kind words.

Boots Opticians からの回答

2026年7月27日

Thank you for your feedback. We’re delighted to hear that you had a great experience from start to finish and that the team provided first-class service throughout your visit. We truly appreciate your kind words.

Boots Opticians からの回答

2026年7月27日

Thank you for your feedback. We’re delighted to hear that you were seen on time, treated professionally, and given clear guidance when choosing your lenses and frames. It’s wonderful to know you felt supported throughout your visit. We truly appreciate your kind words.

Boots Opticians からの回答

2026年7月27日

Thank you for your feedback. We’re delighted to hear that the team at our Fort Kinnaird store provided such excellent service and made your visit a positive experience. We truly appreciate your kind words.

Boots Opticians からの回答

2026年7月27日

Thank you for your feedback. We’re delighted to hear that Suneal, Rani, and Rubie provided such friendly, helpful, and professional care during your visit. It’s wonderful to know that Suneal took the time to explain your scan results and offer reassurance, while Rani clearly explained the tests and Rubie provided such patient support when choosing your glasses and varifocals. We truly appreciate your kind words.

Boots Opticians からの回答

2026年7月27日

Thank you for sharing your experience. We’re delighted to hear that Mike and Maryam provided such outstanding care and acted so quickly when concerns were identified, ensuring you received the urgent medical attention you needed. It’s wonderful to know that their expertise, compassion, and dedication have made such a positive difference to your eye health over the years. We’re also pleased to hear that Georgina provided such helpful and friendly support. We truly appreciate your kind words and loyalty.

Boots Opticians からの回答

2026年7月27日

Thank you for your feedback. We’re delighted to hear that you received an excellent consultation and that everything was explained clearly throughout your visit. It’s wonderful to know you felt well informed and supported. We truly appreciate your kind words.

Boots Opticians からの回答

2026年7月27日

Thank you for your feedback. We’re delighted to hear that the team were so friendly and helpful, and that nothing was too much trouble during your visit. It’s wonderful to know you felt so welcome and enjoyed such a positive experience. We truly appreciate your kind words.

Boots Opticians からの回答

2026年7月27日

Thank you for your feedback. We’re delighted to hear that Verna-Liza provided such a warm and helpful experience during your visit. It’s wonderful to know that you felt welcomed, received everything you needed, and that her service made such a positive impression. We truly appreciate your kind words and will be sure to pass on your thanks.