Boots Opticians レビュー 

Boots Opticians からの回答

2026年7月22日

Thank you for your feedback. We’re delighted to hear that you were very happy with the service you received during your visit. We truly appreciate your kind words.

Boots Opticians からの回答

2026年7月22日

Thank you for your feedback. We are sorry to hear about your experience, particularly your concerns regarding obtaining your PD measurement and that this has affected your confidence in our service. Can you please contact us at boots.customercare@boots.co.uk with a copy of your review along with the below information and we will be in touch:

Full name
Date of birth
Telephone number
The store you visited

Boots Opticians からの回答

2026年7月22日

Thank you for your feedback. We are sorry to hear about your experience, particularly that your new glasses developed a fault so soon after collection and the inconvenience this has caused. We understand how frustrating this must be, especially when you rely on your glasses and have had to return to using an older pair. Can you please contact us at boots.customercare@boots.co.uk with a copy of your review along with the below information and we will be in touch:

Full name
Date of birth
Telephone number
The store you visited

Boots Opticians からの回答

2026年7月22日

Thank you for your feedback. We’re delighted to hear that you received very professional service throughout your visit. We truly appreciate your kind words.

Boots Opticians からの回答

2026年7月22日 に更新

Thank you for your feedback. We’re delighted to hear that Madinah and Gurpreet provided such helpful service and looked after you well during your visit. We’re sorry to hear, however, that you felt there was too much emphasis on purchasing new frames and that the cost of fitting new lenses into your existing frame was not made clear from the outset. We appreciate you sharing your comments.

Boots Opticians からの回答

2026年7月21日

Thank you for your feedback. We’re delighted to hear that you found the team so helpful and friendly during your visit. We truly appreciate your kind words.

Boots Opticians からの回答

2026年7月21日

Thank you for your feedback. We are pleased to hear that you have received first-class service for your glasses and contact lenses. However, we are sorry to hear about the ongoing difficulties you have experienced when trying to contact the store, as well as the lack of follow-up after you provided your details in response to your previous review. We appreciate how frustrating this must be when you are simply trying to confirm an appointment.
Can you please contact us at opticians.customer.relations with a copy of your review along with your case reference number and we will be in touch.

Boots Opticians からの回答

2026年7月21日

Thank you for your feedback. We’re delighted to hear that you received such a thorough eye examination at our Sutton store and that everything, including the scan and your results, was explained clearly and in detail. It’s wonderful to know that your concerns were addressed and that you felt so well cared for throughout your visit. We truly appreciate your recommendation and kind words.

Boots Opticians からの回答

2026年7月21日

Thank you for your feedback. We’re delighted to hear that Vinny at our Golden Square Warrington store was able to quickly replace the missing screw and repair your sunglasses for you. It’s especially wonderful to know that he was happy to help, even though the glasses weren’t purchased from Boots. We truly appreciate your kind words and are pleased that Vinny’s excellent customer service made such a positive impression.

Boots Opticians からの回答

2026年7月21日

Thank you for your feedback. We’re delighted to hear that everything was explained clearly and thoroughly, helping you fully understand the information and advice provided during your visit. We truly appreciate your kind words.

Boots Opticians からの回答

2026年7月21日

Thank you for your feedback. We’re delighted to hear that Anu provided such amazing customer service and was so helpful in resolving the issue with your reading glasses during your visit to our Aylesbury store. It’s wonderful to know she made such a positive impression. We truly appreciate your kind words.

Boots Opticians からの回答

2026年7月21日

Thank you for your feedback. We’re delighted to hear that all of the staff were extremely helpful during your visit. We truly appreciate your kind words.

Boots Opticians からの回答

2026年7月21日

Thank you for your feedback. We’re delighted to hear that you felt so well looked after and that your unique situation was considered with such care and attention. It’s wonderful to know that a clear plan of action has been recommended and that you feel confident and reassured by the support and guidance you have received. We truly appreciate your kind words.

Boots Opticians からの回答

2026年7月20日

Thank you for sharing your experience. We’re delighted to hear that you received a thorough eye examination and that the team were able to reassure you about your concerns. It’s wonderful to know that the staff were friendly, helpful, and happy to answer all of your questions, helping you feel informed and supported throughout your visit. We truly appreciate your kind words.

Boots Opticians からの回答

2026年7月20日

Thank you for sharing your experience. We’re delighted to hear that Rebecca showed such kindness and empathy during a difficult time, and that her thoughtful support made a real difference to your visit. It’s also wonderful to know that Saira provided thorough and attentive care. We truly appreciate your kind words.

Boots Opticians からの回答

2026年7月20日

Thank you for your feedback. We’re delighted to hear that Harin and Craig helped make your eye test such a positive experience. We truly appreciate your kind words.

Boots Opticians からの回答

2026年7月20日

Thank you for your feedback. We’re delighted to hear that Shammi Choudhury provided such patient, attentive, and professional care during your eye check-up at our Golden Square Warrington store. It’s wonderful to know that she took the time to listen to your concerns, explain everything clearly, and support you in making the choices that were right for you. We truly appreciate your kind words.

Boots Opticians からの回答

2026年7月20日

Thank you for your feedback. We’re delighted to hear that the team provided such welcoming, friendly, and accommodating service, especially when you arrived a little later than planned. It’s wonderful to know that you felt supported throughout the process, with plenty of time to explore the different options available without feeling rushed. We appreciate your comments regarding the cost of your new designer glasses and hope they serve you well for many years to come. We truly appreciate your kind words.

Boots Opticians からの回答

2026年7月20日

Thank you for sharing your experience. We’re delighted to hear that Ibrar provided such friendly, unhurried, and professional care during your eye test, taking the time to listen and answer your questions. It’s also wonderful to know that Lauren clearly explained the lens and pricing options, helping you make an informed choice without any pressure and even saving you money. We truly appreciate your kind words.

Boots Opticians からの回答

2026年7月20日

Thank you for your feedback. We’re delighted to hear that your examination was very detailed, that the team were knowledgeable, and that everything ran on time. We truly appreciate your kind words.