Bin sehr zufrieden mit meinem Airfryer! Besonders hervorheben möchte ich die Schiene, auf welcher der Korb bewegt wird, die Glasscheibe für Sicht in Innere ohne den Airfryer öffnen zu müssen und die D... もっと見る
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プラットホームの健全性を維持するため、当社のプラットフォーム上のすべてのレビューは、確認済みか否かにかかわらず、年中無休で稼働する自動ソフトウェアによって審査されています。このテクノロジーは、本当の経験に基づいていないレビューなど、ガイドラインに違反するコンテンツを特定し、削除するよう設計されています。ただし、すべてを検知できるわけではありませんので、お気づきの点がございましたら、どうぞお知らせください。詳細はこちら
レビュアーのコメントを見てみましょう
Steamer fra Philips kortsluttet og eksploderte. Jeg har vært fornøyd med min Philips steamer. Helt til den en dag plutselig "eksploderte" og det stod en flamme ut av den og det smalt høyt. J... もっと見る
Nel giro di 9 giorni ho ricevuto l'articolo, fatto il reso( per cambio modello, nessun difetto) e ricevuto l'intero importo sul conto... Se non è un'azienda affidabile ed efficiente questa, davvero... もっと見る
Ilmankostutin ihan hyvä toimi. Mutta huono toimituspalvelu. Minulle tuntemattomasta syystä lähetti ei toimittanut pakettia annettuun osoitteeseen, vaan vei sen noutopisteeseen. Odotin pakettia kotona... もっと見る
企業情報
Philips Home Appliances について
当該企業による記述
Philips Home Appliances is the official Philips-branded home appliance business operated by Versuni, the exclusive worldwide trademark licensee of the Philips brand for domestic appliances. Versuni is an independent company, headquartered in Amsterdam, the Netherlands, and is separate from Koninklijke Philips N.V. (Royal Philips). Reviews on this page reflect customer experiences with Philips home appliances and with the customer service provided by Versuni — not with Philips televisions, personal care products, healthcare products, lighting, or any other Philips business.
What we sell
We design, manufacture and sell Philips-branded home appliances across the following categories: air fryers, espresso and filter coffee machines, air purifiers and humidifiers, vacuum cleaners and floor care, garment steamers and irons, kettles and toasters, blenders and food processors, and kitchen appliances. Our product portfolio also includes the Saeco, Gaggia, Preethi and Senseo brands.
Where we operate
We sell directly to consumers through home-appliances.philips and through authorised retail partners globally, including but not limited to the European Union, United Kingdom, Asia Pacific, and USA. Customer support is available in multiple languages, with local contact details and opening hours listed on our website at www.home.id.
Warranty and returns
Philips home appliances purchased from us are covered by a manufacturer's warranty as standard, with terms varying by country. Full details are on your local Philips home appliances website. Orders placed on our website can be returned in line with the local returns policy shown at checkout. Warranty claims, spare parts and replacement filters and accessories for Philips home appliances are handled by Versuni, not by Royal Philips.
How to get support
If you need help with a Philips home appliance - registering a product, making a warranty claim, ordering replacement filters or accessories, tracking an order, or troubleshooting - our support team would be happy to help you. We respond to reviews on this page, including critical ones, usually within 24 hours. The best way to get support is via our website:
Contact support
Frequently asked questions
Is Philips Home Appliances the same company as Philips?
No. Philips Home Appliances is operated by Versuni, an independent company that holds the trademark license for the Philips brand in domestic appliances. Versuni is a separate legal entity from Koninklijke Philips N.V. (Royal Philips). The two companies have separate customer service teams, separate warranty processes and separate Trustpilot profiles.
Who do I contact about a Philips air fryer, coffee machine, air purifier or vacuum cleaner?
Versuni. All support, warranty and spare parts for Philips home and kitchen appliances are handled by Versuni through the contact link above. Products in other Philips categories, such as personal care, healthcare, televisions and lighting, are supported separately by Royal Philips and other brand licensing partners.
Are Philips home appliances still made by Philips?
Philips home appliances are designed and manufactured by Versuni under a trademark license from Royal Philips, continuing the Philips domestic appliance business and its engineering heritage.
Do reviews of other Philips products apply to Philips home appliances?
No. Trustpilot reviews on other Philips profiles relate to different Philips businesses, product categories and customer service teams operated by Royal Philips and other brand licensing partners. This profile covers Philips home appliances only.
Company details
Legal entity: Versuni Netherlands B.V. - Amsterdam, the Netherlands
Chamber of Commerce (KvK): 78095549
Websites: home-appliances.philips | www.home.id | versuni.com
What we sell
We design, manufacture and sell Philips-branded home appliances across the following categories: air fryers, espresso and filter coffee machines, air purifiers and humidifiers, vacuum cleaners and floor care, garment steamers and irons, kettles and toasters, blenders and food processors, and kitchen appliances. Our product portfolio also includes the Saeco, Gaggia, Preethi and Senseo brands.
Where we operate
We sell directly to consumers through home-appliances.philips and through authorised retail partners globally, including but not limited to the European Union, United Kingdom, Asia Pacific, and USA. Customer support is available in multiple languages, with local contact details and opening hours listed on our website at www.home.id.
Warranty and returns
Philips home appliances purchased from us are covered by a manufacturer's warranty as standard, with terms varying by country. Full details are on your local Philips home appliances website. Orders placed on our website can be returned in line with the local returns policy shown at checkout. Warranty claims, spare parts and replacement filters and accessories for Philips home appliances are handled by Versuni, not by Royal Philips.
How to get support
If you need help with a Philips home appliance - registering a product, making a warranty claim, ordering replacement filters or accessories, tracking an order, or troubleshooting - our support team would be happy to help you. We respond to reviews on this page, including critical ones, usually within 24 hours. The best way to get support is via our website:
Contact support
Frequently asked questions
Is Philips Home Appliances the same company as Philips?
No. Philips Home Appliances is operated by Versuni, an independent company that holds the trademark license for the Philips brand in domestic appliances. Versuni is a separate legal entity from Koninklijke Philips N.V. (Royal Philips). The two companies have separate customer service teams, separate warranty processes and separate Trustpilot profiles.
Who do I contact about a Philips air fryer, coffee machine, air purifier or vacuum cleaner?
Versuni. All support, warranty and spare parts for Philips home and kitchen appliances are handled by Versuni through the contact link above. Products in other Philips categories, such as personal care, healthcare, televisions and lighting, are supported separately by Royal Philips and other brand licensing partners.
Are Philips home appliances still made by Philips?
Philips home appliances are designed and manufactured by Versuni under a trademark license from Royal Philips, continuing the Philips domestic appliance business and its engineering heritage.
Do reviews of other Philips products apply to Philips home appliances?
No. Trustpilot reviews on other Philips profiles relate to different Philips businesses, product categories and customer service teams operated by Royal Philips and other brand licensing partners. This profile covers Philips home appliances only.
Company details
Legal entity: Versuni Netherlands B.V. - Amsterdam, the Netherlands
Chamber of Commerce (KvK): 78095549
Websites: home-appliances.philips | www.home.id | versuni.com
連絡先
Claude Debussylaan 88, 1082MD, Amsterdam, オランダ
- info@versuni.com
- home-appliances.philips
4.3
優良
1934件のレビュー
顧客にレビューを依頼しています
この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。
ネガティブなレビューの 80％に回答しています
通常24時間以内に回答
この企業のTrustpilot 利用方法
レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。
この企業を閲覧した人は、以下の企業も閲覧しています。
Service de livraison déplorable
Service de livraison absolument déplorable!! J'ai commandé un accessoire qui tient dans un petit carton. Le livreur UPS, pour ne pas le nommer, n'a même daigné sonner ou le déposer dans la boîte aux lettres alors que nous étions au domicile. Résultat, il faut aller dans le village voisin, prendre la voiture, alors nous avons payé des frais de livraison. Inacceptable! Rien que pour cette raison, je ne commanderai plus jamais rien sur ce site.
2026年8月24日
Philips Home Appliances からの回答
Bonjour Sev, Nous vous présentons nos plus sincères excuses pour cette expérience de livraison. Nous comprenons parfaitement votre frustration concernant l'attitude du livreur UPS.
Afin que nous puissions trouver une solution, nous vous invitons à nous contacter via https://www.home.id/suppport. Nous sommes également disponibles par message privé sur nos réseaux sociaux Philips Maison. Munissez-vous de votre numéro de commande pour que nous puissions vous aider au mieux.
Ryddig og greit
2026年8月7日
Alles jut gemacht
2026年8月28日
J'ai commandé une machine Baristina…
J'ai commandé une machine Baristina reconditionnée et elle fonctionne parfaitement pour l'instant.
2026年8月28日
Philips Home Appliances からの回答
Hi Mohamed,
Wat vervelend om te horen dat je Airfryer al defect werd geleverd. Dat is natuurlijk niet de ervaring die je verwacht wanneer je een nieuw apparaat ontvangt.
Daarnaast begrijpen we dat het extra frustrerend is als het retourneren vervolgens ook nog veel moeite kost. Inmiddels zie ik dat het toestel al is geretourneerd en het dossier verder wordt afgehandeld.
Onze excuses voor het ongemak en bedankt dat je je ervaring met ons deelt.
Groetjes,
Zakup
Pomoc przy zakupie. Kod rabatowy na pierwsze zakupy był błędny, ale po rozmowie na stronce otrzymałem szybko wygenerowany nowy kod. Prostota zamówienia. Łatwe płatności. No i sprzęt pierwsza klasa ;)
2026年8月7日
The air fryer basket does not fit…
The air fryer basket does not fit exactly in the air fryer I have to push it down a little bit
2026年8月27日
Philips Home Appliances からの回答
Hello Patrick! Thank you for your review, we are sorry to hear that your air fryer's basket does not seem to fit as it should and that you have to make an extra effort to insert it.
Do feel free to reach out to us via our social media channels or through our website www.home.id/sv-SE/support and we will be happy to check the issue with you and assist you further!
Het kopen rechtstreeks in de…
Het kopen rechtstreeks in de web-Philips winkel is pas echt interessant wanneer je ook nog eens een voucher code hebt gekregen. Top 👍🏻
2026年8月24日
Ricambio originale, consegna veloce
2026年8月28日
Snabb leverans och bra produkt
2026年8月28日
Kaum Ersatzteile für ein wenige Jahre…
Kaum Ersatzteile für ein wenige Jahre altes Gerät.
Suche dazu unklar und irreführend.
2026年8月24日
Philips Home Appliances からの回答
Hallo Martin,
es tut uns leid, dass die Suche nach dem passenden Ersatzteil für dich so mühsam war und die Informationen nicht so klar und übersichtlich waren, wie du es erwartet hast. Wir können gut verstehen, wie frustrierend das ist, besonders wenn das Gerät erst wenige Jahre alt ist und man schnell eine passende Lösung finden möchte.
Gerne unterstützen wir dich dabei. Melde dich einfach bei unserem Support-Team, damit wir gemeinsam nach dem benötigten Ersatzteil suchen können:
https://www.home-appliances.philips/
Mit freundlichen Grüßen
Philips Home Living Team
Philips Home Appliances からの回答
Bonjour Christian, nous comprenons que cette pièce soit trop petite pour votre produit. Afin d’éviter toute erreur et de trouver le modèle parfait, nous vous invitons à nous contacter via notre lien d'assistance https://www.home.id/suppport ou par message privé sur nos réseaux sociaux Philips Maison. En nous transmettant la référence exacte de votre article, nous pourrons vérifier la compatibilité ensemble et vous proposer une solution adaptée.
Schnelle Lieferung jedoch in 2 Paketen…
Schnelle Lieferung jedoch in 2 Paketen und mit 2 verschiedenen Lieferdiensten deswegen ein Stern weniger
2026年8月21日
Goede service en goede prijs.
Goede prijs en duidelijke info over het product. Elders kost het ~40€ en bij Philips zelf kost het 25€
2026年8月26日
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