Bin sehr zufrieden mit meinem Airfryer! Besonders hervorheben möchte ich die Schiene, auf welcher der Korb bewegt wird, die Glasscheibe für Sicht in Innere ohne den Airfryer öffnen zu müssen und die D... もっと見る
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プラットホームの健全性を維持するため、当社のプラットフォーム上のすべてのレビューは、確認済みか否かにかかわらず、年中無休で稼働する自動ソフトウェアによって審査されています。このテクノロジーは、本当の経験に基づいていないレビューなど、ガイドラインに違反するコンテンツを特定し、削除するよう設計されています。ただし、すべてを検知できるわけではありませんので、お気づきの点がございましたら、どうぞお知らせください。詳細はこちら
レビュアーのコメントを見てみましょう
Steamer fra Philips kortsluttet og eksploderte. Jeg har vært fornøyd med min Philips steamer. Helt til den en dag plutselig "eksploderte" og det stod en flamme ut av den og det smalt høyt. J... もっと見る
Nel giro di 9 giorni ho ricevuto l'articolo, fatto il reso( per cambio modello, nessun difetto) e ricevuto l'intero importo sul conto... Se non è un'azienda affidabile ed efficiente questa, davvero... もっと見る
Ilmankostutin ihan hyvä toimi. Mutta huono toimituspalvelu. Minulle tuntemattomasta syystä lähetti ei toimittanut pakettia annettuun osoitteeseen, vaan vei sen noutopisteeseen. Odotin pakettia kotona... もっと見る
企業情報
Philips Home Appliances について
当該企業による記述
Philips Home Appliances is the official Philips-branded home appliance business operated by Versuni, the exclusive worldwide trademark licensee of the Philips brand for domestic appliances. Versuni is an independent company, headquartered in Amsterdam, the Netherlands, and is separate from Koninklijke Philips N.V. (Royal Philips). Reviews on this page reflect customer experiences with Philips home appliances and with the customer service provided by Versuni — not with Philips televisions, personal care products, healthcare products, lighting, or any other Philips business.
What we sell
We design, manufacture and sell Philips-branded home appliances across the following categories: air fryers, espresso and filter coffee machines, air purifiers and humidifiers, vacuum cleaners and floor care, garment steamers and irons, kettles and toasters, blenders and food processors, and kitchen appliances. Our product portfolio also includes the Saeco, Gaggia, Preethi and Senseo brands.
Where we operate
We sell directly to consumers through home-appliances.philips and through authorised retail partners globally, including but not limited to the European Union, United Kingdom, Asia Pacific, and USA. Customer support is available in multiple languages, with local contact details and opening hours listed on our website at www.home.id.
Warranty and returns
Philips home appliances purchased from us are covered by a manufacturer's warranty as standard, with terms varying by country. Full details are on your local Philips home appliances website. Orders placed on our website can be returned in line with the local returns policy shown at checkout. Warranty claims, spare parts and replacement filters and accessories for Philips home appliances are handled by Versuni, not by Royal Philips.
How to get support
If you need help with a Philips home appliance - registering a product, making a warranty claim, ordering replacement filters or accessories, tracking an order, or troubleshooting - our support team would be happy to help you. We respond to reviews on this page, including critical ones, usually within 24 hours. The best way to get support is via our website:
Contact support
Frequently asked questions
Is Philips Home Appliances the same company as Philips?
No. Philips Home Appliances is operated by Versuni, an independent company that holds the trademark license for the Philips brand in domestic appliances. Versuni is a separate legal entity from Koninklijke Philips N.V. (Royal Philips). The two companies have separate customer service teams, separate warranty processes and separate Trustpilot profiles.
Who do I contact about a Philips air fryer, coffee machine, air purifier or vacuum cleaner?
Versuni. All support, warranty and spare parts for Philips home and kitchen appliances are handled by Versuni through the contact link above. Products in other Philips categories, such as personal care, healthcare, televisions and lighting, are supported separately by Royal Philips and other brand licensing partners.
Are Philips home appliances still made by Philips?
Philips home appliances are designed and manufactured by Versuni under a trademark license from Royal Philips, continuing the Philips domestic appliance business and its engineering heritage.
Do reviews of other Philips products apply to Philips home appliances?
No. Trustpilot reviews on other Philips profiles relate to different Philips businesses, product categories and customer service teams operated by Royal Philips and other brand licensing partners. This profile covers Philips home appliances only.
Company details
Legal entity: Versuni Netherlands B.V. - Amsterdam, the Netherlands
Chamber of Commerce (KvK): 78095549
Websites: home-appliances.philips | www.home.id | versuni.com
What we sell
We design, manufacture and sell Philips-branded home appliances across the following categories: air fryers, espresso and filter coffee machines, air purifiers and humidifiers, vacuum cleaners and floor care, garment steamers and irons, kettles and toasters, blenders and food processors, and kitchen appliances. Our product portfolio also includes the Saeco, Gaggia, Preethi and Senseo brands.
Where we operate
We sell directly to consumers through home-appliances.philips and through authorised retail partners globally, including but not limited to the European Union, United Kingdom, Asia Pacific, and USA. Customer support is available in multiple languages, with local contact details and opening hours listed on our website at www.home.id.
Warranty and returns
Philips home appliances purchased from us are covered by a manufacturer's warranty as standard, with terms varying by country. Full details are on your local Philips home appliances website. Orders placed on our website can be returned in line with the local returns policy shown at checkout. Warranty claims, spare parts and replacement filters and accessories for Philips home appliances are handled by Versuni, not by Royal Philips.
How to get support
If you need help with a Philips home appliance - registering a product, making a warranty claim, ordering replacement filters or accessories, tracking an order, or troubleshooting - our support team would be happy to help you. We respond to reviews on this page, including critical ones, usually within 24 hours. The best way to get support is via our website:
Contact support
Frequently asked questions
Is Philips Home Appliances the same company as Philips?
No. Philips Home Appliances is operated by Versuni, an independent company that holds the trademark license for the Philips brand in domestic appliances. Versuni is a separate legal entity from Koninklijke Philips N.V. (Royal Philips). The two companies have separate customer service teams, separate warranty processes and separate Trustpilot profiles.
Who do I contact about a Philips air fryer, coffee machine, air purifier or vacuum cleaner?
Versuni. All support, warranty and spare parts for Philips home and kitchen appliances are handled by Versuni through the contact link above. Products in other Philips categories, such as personal care, healthcare, televisions and lighting, are supported separately by Royal Philips and other brand licensing partners.
Are Philips home appliances still made by Philips?
Philips home appliances are designed and manufactured by Versuni under a trademark license from Royal Philips, continuing the Philips domestic appliance business and its engineering heritage.
Do reviews of other Philips products apply to Philips home appliances?
No. Trustpilot reviews on other Philips profiles relate to different Philips businesses, product categories and customer service teams operated by Royal Philips and other brand licensing partners. This profile covers Philips home appliances only.
Company details
Legal entity: Versuni Netherlands B.V. - Amsterdam, the Netherlands
Chamber of Commerce (KvK): 78095549
Websites: home-appliances.philips | www.home.id | versuni.com
連絡先
Claude Debussylaan 88, 1082MD, Amsterdam, オランダ
- info@versuni.com
- home-appliances.philips
4.3
優良
1934件のレビュー
顧客にレビューを依頼しています
この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。
ネガティブなレビューの 80％に回答しています
通常24時間以内に回答
この企業のTrustpilot 利用方法
レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。
この企業を閲覧した人は、以下の企業も閲覧しています。
Vous annoncez une réduction de 10% pour…
Vous annoncez une réduction de 10% pour la 1ere commande, mais malgré 3 tentatives j'attends toujours le code pour la réduction. Vos promotions sont donc mensongères et je n'ai plus aucune confiance dans votre site
2026年8月16日
Philips Home Appliances からの回答
Bonjour Cliente ,Nous vous présentons nos plus sincères excuses pour ce dysfonctionnement et pour l'attente de votre code de réduction de 10 %. Il ne s'agit en aucun cas d'une promotion mensongère mais probablement d'un problème technique d'envoi ou d'un blocage de l'e-mail par vos filtres de courriers indésirables (spams).
Pour résoudre ce problème et appliquer votre réduction, nous vous invitons à nous contacter directement via https://www.home.id/suppport. Nous sommes également disponibles par message privé sur nos réseaux sociaux Philips Maison.
Überaus freundlicher Telefonkontakt
Überaus freundlicher Telefonkontakt! Ware wurde sehr schnell geliefert. Tolles Gerät.
2026年8月17日
Recensione aggiornata
Recensione aggiornata
Aggiorno la mia precedente recensione perché, alla fine, devo riconoscere che le tempistiche di consegna sono state rispettate.
Inizialmente ero piuttosto preoccupato perché avevo acquistato il 24 agosto una macchina da caffè da portare nella casa al mare e, non ricevendo subito informazioni chiare sulla spedizione, temevo di non riuscire a riceverla prima della partenza.
Avevo inoltre avuto qualche difficoltà nel comprendere che il servizio relativo agli elettrodomestici Philips è gestito da Versuni e non direttamente da Koninklijke Philips N.V.
Dopo aver contattato l'assistenza, però, la situazione si è chiarita e, alla fine, il prodotto è stato consegnato nei tempi previsti.
Quindi, alla luce dell'esperienza completa, modifico la mia valutazione in positiva. Il problema iniziale è stato soprattutto legato alla comunicazione e alla mia aspettativa sui tempi di spedizione, ma devo riconoscere che alla fine hanno rispettato le tempistiche.
Esperienza quindi positiva e recensione aggiornata.
2026年8月24日
自発的なレビュー
Latte go coffee machine replacement water container
Very good, my purchase came within good time ,I can now enjoy good coffee again.
2026年8月19日
Delivery of service is good with no…
Delivery of service is good with no damage to the boxes.
2026年8月17日
UPS est fiable
2026年8月26日
La machine est arrivée avec le capot…
La machine est arrivée avec le capot entrouvert et elle fuit... Pas très sérieux le reconditionné...
2026年8月26日
Philips Home Appliances からの回答
Bonjour Tony, Nous sommes sincèrement désolés, Une machine reçue avec le capot entrouvert et une fuite ne correspond absolument pas à nos standards de qualité pour du reconditionné.
Nous trouverons immédiatement une solution ensemble, contactez nous via https://www.home.id/suppport. Nous sommes également disponibles par message privé sur nos réseaux sociaux Philips Maison.
Warum gibt es keine Halterung für die…
Warum gibt es keine Halterung für die Düsenaufsätze???? Warum Phillips nicht in der Lage ist so etwas einfaches zu liefern... Schade
Sonst wie gewohnt sehr zufrieden mit dem Gerät
2026年8月25日
De prijs en de andere dag in huis
2026年8月12日
Très satisfaite de notre achat d’une…
Très satisfaite de notre achat d’une senseo reconditionnée, parfait!
Service de livraison rapide
Commande passée sur leur site facile
Je recommande
2026年8月20日
Philips Kaffevollautomat 3300
Bestellt, kurze Lieferzeit, in der Handhabung übersichtlich. Gerne wieder.
2026年8月26日
Zakupiłem expres do kawy Philips 5500 i…
Zakupiłem expres do kawy Philips 5500 i jestem bardzo zadowolony. Sprzęt działa bez zarzutu, jest intuicyjny w obsłudze i spełnia wszystkie moje oczekiwania. Samo zamówienie na stronie Philips przebiegło sprawnie, a paczka dotarła bardzo szybko i była solidnie zabezpieczona. Polecam!
2026年8月18日
Bons produits mais colis en vrac
Tarif raisonnable, envoi DPD très rapide. Mais aucun emballage !! : le petit carton de la cafetière Senseo était explosé dans le camion de livraison, des scotchs partout placés par le transporteur pour sauver l' intérieur,le colis est quand même arrivé détruit avec un intérieur miraculeusement acceptable. Bonne cafetière mais manque de sérieux du site pour ses envois.
2026年8月24日
Philips Home Appliances からの回答
Bonjour Marielle, Toutes nos excuses pour l'état du colis. Nous sommes ravis que la cafetière vous plaise, mais nous remontons ce problème d'emballage à la logistique. En cas de moindre souci à l'utilisation, contactez-nous pour que nous puissions vous aider via https://www.home.id/suppport. Nous sommes également disponibles par message privé sur nos réseaux sociaux Philips Maison.
Merci pour votre retour !
Perfekter Artikel
Artikel war wie beschrieben funktioniert einwandfrei. Musste nur noch ein bisschen gereinigt werden.:)
2026年8月26日
Ich bin restlos begeistert
Tadelloser Zustand, einwandfreie Funktion, fehlerloser Betrieb: ich bin restlos begeistert. Auf diese Weise lassen Rohstoffe sparen und Kaufpreise senken. Ich kann den Service nur empfehlen.
2026年8月21日
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