Exactly the same products at the Hearing aid center which save me a lot of money when purchasing myself and everything fits just fine. Easy for me to clean and replace. I will be ordering more supplie... もっと見る
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Consiglio a tutti e lo grido a sguarciagola che sono dei ladri ho inviato l articolo indietro che era un adattatore TV bernafon in quanto non funzionava bene si scollegava sempre. Il 10 giugno invio i... もっと見る
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I didn't realize the product would be shipped from Denmark. Nevertheless it arrived here in the US promptly. I noticed the address on the package did not include the state name but it got here anyway... もっと見る
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The microphone filters and tips I ordered were exactly the same as the original parts I was supplied with when I purchased my Prosound Vivia hearing aids, yet definitely less expensive than from... もっと見る
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企業情報
Japebo.com について
当該企業による記述
Japebo supplies original spare parts, wireless accessories, and care products for hearing aids from all leading brands. We offer products from Oticon, Widex, Phonak, Signia, and ReSound – making it easy to find everything you need in one place.
We understand how important it is that your hearing aid works reliably every day. That’s why we offer a carefully selected range of products that help you maintain and care for your device – ensuring the best possible sound quality and long-term performance. 🔊
🛒 Simple and easy shopping
Our webshop is designed to help you quickly find the right products. With clear categories,
search functionality, detailed descriptions, and product images, you can easily identify
the parts and accessories that fit your hearing aid.
🚚 Fast dispatch & tracked delivery
We dispatch orders quickly and provide tracking on all shipments,
so you can follow your order every step of the way.
💬 Customer support with product expertise
Need help choosing the right product? Our support team is ready to assist you via email.
We know our products inside out and are happy to guide you – both before and after your purchase.
🔒 Safe and hassle-free shopping
We offer a 90-day return policy, so you can shop with confidence.
We combine a wide product range, ease of use, and expert knowledge in one place.
⭐ We value all feedback and actively use Trustpilot reviews to continuously improve our service and customer experience.
Why choose Japebo?
当該企業による記述
- Everything you need – in one place
- At Japebo, you’ll find original spare parts, wireless accessories, and care products for hearing aids from all leading brands. We make it easy to find exactly what you need – quickly and without confusion.
- Expert support you can rely on
- Not sure which product fits your hearing aid? We’re here to help. Our support team knows our products inside out and is ready to guide you – before and after your purchase.
- Fast dispatch & tracked delivery
- We dispatch orders quickly and provide tracking on all shipments, so you can follow your order every step of the way. Our goal is to deliver a smooth and reliable experience from checkout to delivery.
- Safe and hassle-free shopping
- We offer a 90-day return policy, so you can shop with confidence. We read every review and actively use feedback to improve our service and customer experience.
連絡先
Fabriksvej 9A, 4200, Slagelse, デンマーク
- info@japebo.com
- japebo.com
4.1
ほぼ満足
376件のレビュー
顧客にレビューを依頼しています
この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。
ネガティブなレビューの 94％に回答しています
通常1週間以内に回答
この企業のTrustpilot 利用方法
レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。
Delivery tracking system experience was…terribl
Delivery tracking system experience was terrible
2025年8月4日
Japebo.com からの回答
Dear Deborah,
Thank you for your good feedback! We’re pleased to hear that you’re satisfied with both the delivery and the speed. We always strive to provide our customers with the best possible service. If you have any questions or need further assistance, please don’t hesitate to contact us. Have a great day!
Japebo.com からの回答
Hello Valerie,
Thank you for your feedback and for taking the time to leave a review. We sincerely apologize that you have [insert issue, e.g., received the wrong item] – this is certainly not the experience we want to offer our customers. Your experience is important to us, and we see this as an opportunity to improve. If you have any further questions or concerns, please don’t hesitate to contact us.
The ease of ordering your products as…
The ease of ordering your products as an academic institution (tax exempt). I greatly appreciate this!
2025年8月2日
Japebo.com からの回答
We’re so glad to hear the ordering process was smooth for you as a tax-exempt institution. Thank you for your kind words and support!
It would have been 5 stars but needs better protection
It would have been 5 stars but the tool was bent in shipping. I had to straighten it out. Better protection on the point of the tool should be developed. Maybe a thick walled cardboard tube or a small box instead of a plastic resealable bag. The resealable bag is OK for short distances but when shipping overseas, it did not protect the tool.
2025年7月31日
Japebo.com からの回答
Dear Stephen,
Thank you for your feedback!
We’re happy to know the tool worked for you, but we’re sorry it arrived bent. Your suggestion for better protection — such as a thick-walled cardboard tube or small box — is greatly appreciated. We’ll share this with our packing team to improve protection, especially for overseas shipments. Thank you for helping us make our service better!
Japebo.com からの回答
Hi Richard,
Thank you for your feedback. I’m glad to hear your order arrived as promised, though I understand the delay due to customs inspection can be frustrating. Unfortunately, customs procedures are outside our control, but I’m happy it made it to you safely.
Kind regards
Per – Japebo
You sent the European version of a…
You sent the European version of a charger to USA address
2025年7月24日
Japebo.com からの回答
Hi Harley,
Thank you for reaching out.
There is no longer a separate EU or US version of the charger – all current models come with a universal USB charging cable, and only the wall plug differs by region.
If the USB wall plug was missing from your package or if you received one with an incorrect plug type, please let us know right away – we’ll be happy to send you the correct one immediately.
We want to make sure your charger works perfectly for you in the US.
Kind regards
Per – Japebo
promt delivery from oversees
2025年7月22日
Japebo.com からの回答
Hi Al,
Thank you for your review! We’re pleased to hear your order was delivered promptly. We look forward to helping you again in the future.
Best regards
Per – Japebo
Ok wery good
2025年7月21日
Japebo.com からの回答
Hi Jerkica,
Thank you for your kind words! We’re happy to hear that you had a good experience with us.
We look forward to serving you again in the future.
Best regards,
The Japebo Team
I feel so satisfied with their product…
I feel so satisfied with their product and speed delivery.
2025年7月22日
Japebo.com からの回答
Dear Movithan,
Thank you for your good feedback! We’re pleased to hear that you’re satisfied with both the delivery and the speed. We always strive to provide our customers with the best possible service. If you have any questions or need further assistance, please don’t hesitate to contact us. Have a great day!
Their quoted price for Phonak Tv…
Their quoted price for Phonak Tv connector was ove $100 dearer than other suppliers.
Other products are the same.
Shop around Triton, Bay Audiology, Audiology South
2025年8月1日
自発的なレビュー
Had just the item I needed
This company had the item I needed with a lower price I could find other places. This is my first time using this company and was skeptical at first but then checked them and they had a high rating. The shipping is a little slow so if you are willing to wait for your item it won’t be a problem.
2025年7月8日
Japebo.com からの回答
Thank you very much for your review and for giving Japebo a try!
We're delighted you found the product you needed at a great price.
We understand that delivery speed is important, and we’d like to let you know that we also offer express shipping options if you ever need a faster delivery in the future.
Should you have any questions or need assistance with your next order, please don’t hesitate to reach out.
Kind regards
Per – Japebo
My package has not arrived
2025年7月10日
Japebo.com からの回答
Thank you for your review.
As mentioned in our email communication, we did everything we could to assist with your delivery — including offering to send a replacement shipment. Since you chose not to proceed with that, we have now issued a full refund for your order.
We’re sorry for the inconvenience and hope to have the opportunity to serve you better in the future.
Kind regards
Per – Japebo
Excellent service
Excellent service. The site is easy to navigate. Very good prices and quality. Shipping was good. I’m very satisfied.
2025年7月8日
Japebo.com からの回答
Dear Lane,
Thank you for your good feedback! We’re pleased to hear that you’re satisfied with both the delivery and the speed. We always strive to provide our customers with the best possible service. If you have any questions or need further assistance, please don’t hesitate to contact us. Have a great day!
Japebo.com からの回答
Hi Francis,
Thank you for your review! We’re glad to hear you found the ordering process easy and the price good. We look forward to serving you again soon.
Best regards
Per – Japebo
Japebo.com からの回答
Hi William,
Thank you for your review! We’re glad to hear you received exactly what you ordered. We’ll keep working on improving our delivery times, and we hope to provide you with an even better experience next time — and maybe earn that 5th star.
Best regards
Per – Japebo
Japebo.com からの回答
Hi Loren,
Thank you for your review! We’re delighted to hear you found exactly what you wanted and that the turnaround was quick. We look forward to serving you again in the future.
Best regards
Per – Japebo
Exactly what I needed and your ‘chat’…
Exactly what I needed and your ‘chat’ helped me find the correct size
2025年7月1日
Japebo.com からの回答
Hi Bonnie,
Thank you for your great feedback! We’re glad to hear that you found exactly what you needed and that our chatbot helped you find the correct size. Thanks for taking the time to share your experience!
Best regards,
Magnus
Japebo Customer Service
Good and easy.
2025年6月27日
Japebo.com からの回答
Dear Murali,
Thank you for your good feedback! We’re pleased to hear that you’re satisfied with both the delivery and the speed. We always strive to provide our customers with the best possible service. If you have any questions or need further assistance, please don’t hesitate to contact us. Have a great day!
Tool works great
Tool works great. Oticon battery pops right out. Shipping was fast coming from Denmark. Thanks.
2025年6月24日
Japebo.com からの回答
Hi Jim,
Thank you for your great feedback! We’re glad to hear the tool works great and that the Oticon battery pops right out. We’re also happy you appreciated the fast shipping from Denmark. Thanks for taking the time to share your experience!
Best regards,
Magnus
Japebo Customer Service
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