Exactly the same products at the Hearing aid center which save me a lot of money when purchasing myself and everything fits just fine. Easy for me to clean and replace. I will be ordering more supplie... ãã£ãšèŠã
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I didn't realize the product would be shipped from Denmark. Nevertheless it arrived here in the US promptly. I noticed the address on the package did not include the state name but it got here anyway... ãã£ãšèŠã
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The microphone filters and tips I ordered were exactly the same as the original parts I was supplied with when I purchased my Prosound Vivia hearing aids, yet definitely less expensive than from... ãã£ãšèŠã
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Japebo.com ã«ã€ããŠ
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Japebo supplies original spare parts, wireless accessories, and care products for hearing aids from all leading brands. We offer products from Oticon, Widex, Phonak, Signia, and ReSound â making it easy to find everything you need in one place.
We understand how important it is that your hearing aid works reliably every day. Thatâs why we offer a carefully selected range of products that help you maintain and care for your device â ensuring the best possible sound quality and long-term performance. ð
ð Simple and easy shopping
Our webshop is designed to help you quickly find the right products. With clear categories,
search functionality, detailed descriptions, and product images, you can easily identify
the parts and accessories that fit your hearing aid.
ð Fast dispatch & tracked delivery
We dispatch orders quickly and provide tracking on all shipments,
so you can follow your order every step of the way.
ð¬ Customer support with product expertise
Need help choosing the right product? Our support team is ready to assist you via email.
We know our products inside out and are happy to guide you â both before and after your purchase.
ð Safe and hassle-free shopping
We offer a 90-day return policy, so you can shop with confidence.
We combine a wide product range, ease of use, and expert knowledge in one place.
â We value all feedback and actively use Trustpilot reviews to continuously improve our service and customer experience.
Why choose Japebo?
åœè©²äŒæ¥ã«ããèšè¿°
- Everything you need â in one place
- At Japebo, youâll find original spare parts, wireless accessories, and care products for hearing aids from all leading brands. We make it easy to find exactly what you need â quickly and without confusion.
- Expert support you can rely on
- Not sure which product fits your hearing aid? Weâre here to help. Our support team knows our products inside out and is ready to guide you â before and after your purchase.
- Fast dispatch & tracked delivery
- We dispatch orders quickly and provide tracking on all shipments, so you can follow your order every step of the way. Our goal is to deliver a smooth and reliable experience from checkout to delivery.
- Safe and hassle-free shopping
- We offer a 90-day return policy, so you can shop with confidence. We read every review and actively use feedback to improve our service and customer experience.
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Fabriksvej 9A, 4200, Slagelse, ãã³ããŒã¯
- info@japebo.com
- japebo.com
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I did not like the$20.00 shippingâŠ
I did not like the$20.00 shipping charge. That was more than what I purchased and I would not have selected a $20.00 shipping charge on purpose. Some how I was tricked or I didn't see the shipping options.
2025幎8æ24æ¥
Japebo.com ããã®åç
Hi Pete,
Thank you for your feedback. I completely understand your concern about the shipping cost. At the moment, DHL Express ($20) is the only shipping option we can offer to the US, and the price is always shown clearly at checkout before payment is completed.
That said, I truly appreciate you sharing your experience. Weâre continuously working on making our delivery options more flexible and affordable, and your feedback helps us in that process.
Kind regards,
Thomas â Japebo.com
Awesome Customer Service
Placed online order during the weekend (Saturday) in Malaysia, received the order intact and in a timely manner via DHL Express the following Wednesday evening, local time. Excellent customer service provided by Demi and Jacob! Kudos to Demi and Jacob for their prompt responses to my e-mails.
2025幎8æ24æ¥
Japebo.com ããã®åç
Thank you so much for your fantastic review! Weâre thrilled to hear that your order reached you so quickly via DHL Express, and that you were happy with both the service and communication.
Demi and Jacob will be especially pleased to know their support made a difference â weâll be sure to pass along your kind words. We truly appreciate your feedback and look forward to serving you again in the future.
Best regards,
Team Japebo
The dongle works perfectly
The dongle works perfectly! I shut my phone bluetooth off to avoid interference and it works every time
2025幎8æ22æ¥
Japebo.com ããã®åç
Hi Jeffrey,
Thank you for your detailed feedback! Weâre delighted to hear the dongle is working perfectly and that youâve found a great way to avoid interference. We look forward to welcoming you back soon!
Best regards,
The Japebo Support
Only and Excellent Source of Hearing Aids
The rechargeable batteries were delivered to my mother's home. This is the only store that carries batteries for her hearing aids. We are very thankful for their excellet service.
2025幎8æ22æ¥
Japebo.com ããã®åç
Hi ,
Thank you so much for your thoughtful review! Weâre delighted we could provide the rechargeable batteries your mother needs, and itâs wonderful to know our service has been helpful.Â
Warmest regards,
The Japebo Team
Quality product
2025幎8æ22æ¥
Japebo.com ããã®åç
Hi there,
We appreciate your feedback and are pleased that you found your item of high quality.
Thanks,
The Japebo Team
Ordered the wrong part.
Ordered the wrong part.
The company are ignoring my request to return the item.
I would be very wary of this company. They have no customer service.
I have contacted customer service many times , they do not want to supply return information. After 3 attempts I have been given an address, but no return reference or other identifying information for the return. Avoid
2025幎9æ3æ¥
èªçºçãªã¬ãã¥ãŒ
Japebo.com ããã®åç
Hello Mr R D
We will be happy to help you return or replacement of your products.Â
Just contact us on info@japebo.com and we will gladly help you.Â
Kind regards
Thomas - Japebo
Still havenât received the item IâŠ
Still havenât received the item I ordered, itâs been over a month
2025幎8æ14æ¥
Japebo.com ããã®åç
Thanks for reaching out.Â
According to USPS tracking the package was delivered on 08/25/2025:
https://tools.usps.com/go/TrackConfirmAction?qtc_tLabels1=LZ100795215DK
You are welcome to reach out to us on email - info@japebo.com if you need any further info
Kind regards
Thomas - Japebo
I bought a Signia hearing aid assistâŠ
I bought a Signia hearing aid assist microphone. It doesn't work, and I'm told I can't return it if the package is opened. I had to open it to find out if it worked.
2025幎8æ14æ¥
Japebo.com ããã®åç
Hello Norman,Â
Nobody said that you could not return it if you opened it. We asked you to return it in its original packaging.Â
Also we would really like to understand why you find that it does not work - or even help you figure out how to get it paired and make it work.Â
Kind regards
Thomas - Japebo
Japebo.com ããã®åç
Hi Patrick,
Thank you for your review! Weâre so pleased to hear the tool worked perfectly for you.Â
Best regards,
Demi
Order was filled and shipped promptly
Order was filled and shipped promptly. Will order again from this company.
2025幎8æ19æ¥
Japebo.com ããã®åç
Hi,
Thank you for your review! Weâre delighted to hear your order was handled promptly, and we truly appreciate your intention to shop with us again. ð
Best wishes,
The Japebo Team
Exactly what i ordered and needed.
2025幎8æ10æ¥
Japebo.com ããã®åç
Hi Gary,
Thank you for your feedback! Weâre so pleased to hear you received exactly what you ordered and needed. Thatâs always our goal.
Best regards,
The Japebo Team
Just what I needed.
2025幎8æ10æ¥
Japebo.com ããã®åç
Hi Cathryn,
Weâre delighted the product was exactly what you needed. Thank you for sharing your feedback!
You had the part that I needed toâŠ
You had the part that I needed to replace and it arrived in great shape. Solved our problem. Thank-you!
2025幎8æ13æ¥
Japebo.com ããã®åç
Hi Rita,
Thank you for your kind review. Itâs great to know the replacement part arrived safely and helped fix the issue. We truly appreciate your trust in us.
Best regards,
The Japebo Team
Spare
Charger got here. Shipping was slow so I had to buy another one. Now I have a spare.
2025幎8æ13æ¥
Japebo.com ããã®åç
Please note that we offer express shipping that delivers in 1 - 2 business days.Â
Kind regadrs
Thomas - Japebo
Japebo.com ããã®åç
Mrs. V.,Â
Thank you for your good feedback! Weâre pleased to hear that youâre satisfied with both the delivery and the speed. We always strive to provide our customers with the best possible service. If you have any questions or need further assistance, please donât hesitate to contact us. Have a great day!
I have not received the items.
2025幎8æ12æ¥
Japebo.com ããã®åç
Hi James,
Thank you for your feedback. Weâre sorry to hear that your order hasnât reached you yet. According to USPS tracking, your package is scheduled for delivery today.
If you do not receive it, please reach out to us directly and weâll be glad to assist further.
Best regards
Thomas â Japebo
Helpful Customer Service
So many hearing aid models -- no way to know which part to order. Got the right part thanks to a very helpful staff person. My only complaint was that the plug for the charger was designed for a European outlet and is not usable in the US, but I was able to substitute one of my own.
2025幎8æ11æ¥
Japebo.com ããã®åç
Hi David,
Thank you very much for your kind review. Weâre delighted to hear that our customer service team was able to help you find the right part for your hearing aid. We also appreciate your feedback regarding the charger plug. Since our products are supplied in their original versions, some plugs may be designed for European outlets, but weâre glad to hear you could use your own adapter successfully. Your input is valuable to us, and we hope your new part serves you well.
Excellent service
Excellent service, early arrival of charger, and exactly what I needed. I'm super excited about the product. Thank you so much.
2025幎8æ10æ¥
Japebo.com ããã®åç
Hello Bee,
Thank you so much for your wonderful feedback! Weâre delighted to hear that your charger arrived early, was exactly what you needed, and that youâre excited about the product. We truly appreciate your trust and look forward to welcoming you back to Japebo.
Kind regards
Thomas â Japebo
Japebo.com ããã®åç
Hello Georgina,
Thank you so much for your wonderful review! Weâre delighted to hear that your order arrived promptly and that everything was exactly as expected. We look forward to welcoming you back to Japebo again.
Kind regards
Thomas â Japebo
Took longer then I expected
Took longer then I expected. Went on vacation with a bad mic. However I was glad to get new mic's.
2025幎8æ4æ¥
Japebo.com ããã®åç
Thank you for your feedback, John. I understand it can be frustrating when delivery takes longer than expected. In the checkout process, it is stated that the shipping method you selected has an estimated delivery time of 4â8 business days. According to the tracking, your order was delivered within 6 business days, which is within the expected timeframe.
For future orders, we also offer an express shipping option with a faster delivery time of 1â3 business days.
We truly appreciate you choosing Japebo and are glad you are satisfied with your new microphones.
Kind regards
Thomas â Japebo
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