Exactly the same products at the Hearing aid center which save me a lot of money when purchasing myself and everything fits just fine. Easy for me to clean and replace. I will be ordering more supplie... ãã£ãšèŠã
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I didn't realize the product would be shipped from Denmark. Nevertheless it arrived here in the US promptly. I noticed the address on the package did not include the state name but it got here anyway... ãã£ãšèŠã
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The microphone filters and tips I ordered were exactly the same as the original parts I was supplied with when I purchased my Prosound Vivia hearing aids, yet definitely less expensive than from... ãã£ãšèŠã
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Japebo.com ã«ã€ããŠ
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Japebo supplies original spare parts, wireless accessories, and care products for hearing aids from all leading brands. We offer products from Oticon, Widex, Phonak, Signia, and ReSound â making it easy to find everything you need in one place.
We understand how important it is that your hearing aid works reliably every day. Thatâs why we offer a carefully selected range of products that help you maintain and care for your device â ensuring the best possible sound quality and long-term performance. ð
ð Simple and easy shopping
Our webshop is designed to help you quickly find the right products. With clear categories,
search functionality, detailed descriptions, and product images, you can easily identify
the parts and accessories that fit your hearing aid.
ð Fast dispatch & tracked delivery
We dispatch orders quickly and provide tracking on all shipments,
so you can follow your order every step of the way.
ð¬ Customer support with product expertise
Need help choosing the right product? Our support team is ready to assist you via email.
We know our products inside out and are happy to guide you â both before and after your purchase.
ð Safe and hassle-free shopping
We offer a 90-day return policy, so you can shop with confidence.
We combine a wide product range, ease of use, and expert knowledge in one place.
â We value all feedback and actively use Trustpilot reviews to continuously improve our service and customer experience.
Why choose Japebo?
åœè©²äŒæ¥ã«ããèšè¿°
- Everything you need â in one place
- At Japebo, youâll find original spare parts, wireless accessories, and care products for hearing aids from all leading brands. We make it easy to find exactly what you need â quickly and without confusion.
- Expert support you can rely on
- Not sure which product fits your hearing aid? Weâre here to help. Our support team knows our products inside out and is ready to guide you â before and after your purchase.
- Fast dispatch & tracked delivery
- We dispatch orders quickly and provide tracking on all shipments, so you can follow your order every step of the way. Our goal is to deliver a smooth and reliable experience from checkout to delivery.
- Safe and hassle-free shopping
- We offer a 90-day return policy, so you can shop with confidence. We read every review and actively use feedback to improve our service and customer experience.
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Fabriksvej 9A, 4200, Slagelse, ãã³ããŒã¯
- info@japebo.com
- japebo.com
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Fast delivery and excellent service!
2026幎4æ29æ¥
Japebo.com ããã®åç
Hi Bruce,
Thank you for your kind review! ð
Weâre happy to hear that delivery was fast and that you had an excellent experience with us.
Best regards
Mads â Japebo
We still haven't received our product.
We still haven't received our product.
Ordered WEEKS ago!
2026幎4æ19æ¥
Japebo.com ããã®åç
Hi James, we are very sorry that your order has still not arrived.Â
We completely understand how frustrating it is to wait for weeks without receiving what you ordered.
There has not been an update to the tracking for quite some time, and we have therefore escalated this with the courier to investigate what has happened.
We have also contacted you by email, so we can make sure this is resolved for you as quickly as possible.
Kind regards,
Mads â Japebo
Japebo.com ããã®åç
Thank you very much for your kind review.
We are pleased to hear that your order was shipped quickly and that everything went smoothly without any issues. We truly appreciate your feedback.
Thank you for shopping at Japebo. We hope to welcome you back again soon.
Kind regards
Micas â Japebo
You sent my order quickly and it wasâŠ
You sent my order quickly and it was delivered in a timely manner. It was a pleasant experience shopping with you. My product fit perfectly and Iâm happy with my purchase. Thank you.
2026幎4æ23æ¥
Japebo.com ããã®åç
Thank you so much for your kind feedback and for your order!
Weâre very happy to hear that your order was sent quickly, delivered on time, and that the product fits perfectly.
It means a lot to us that you had a pleasant shopping experience with Japebo.
Thank you again for shopping with us. We truly appreciate your support and look forward to assisting you again.
Kind regards
Micas â Japebo
The site was very easy to use and theyâŠ
The site was very easy to use and they filled my order quickly. I also found their prices very reasonable.
2026幎4æ16æ¥
Japebo.com ããã®åç
Hi Algie, thank you very much for your wonderful review.
Weâre delighted to hear that you found the website easy to use, that your order was processed quickly, and that you were happy with our prices.
We truly appreciate your support.
Kind regards,
Mads â Japebo
Japebo.com ããã®åç
Hi Carlos,
Thank you for your review.
We are glad to hear that you found the ordering process easy to use â that is exactly what we aim for. We truly appreciate your feedback and hope to assist you again soon.
Kind regards
Micas â Japebo
I had no idea that my hearing aid wiresâŠ
I had no idea that my hearing aid wires came in different lengths! You have made my right ear experience much more comfortable, and when my left one breaks, as will happen sooner or later, I'll definitely order a longer one from you.
2026幎4æ17æ¥
Japebo.com ããã®åç
Hi Janet,
Thank you so much for your lovely review.
We are really glad to hear that the new wire length has made your right ear more comfortable â it can truly make a big difference in daily use. And we will be ready to help when it is time to replace the left one as well.
Thank you again for choosing Japebo â we look forward to assisting you in the future.
Kind regards
Micas â Japebo
This is the second time I have orderedâŠ
This is the second time I have ordered size 312 rechargeable batteries for my hearing aid from Japebo. I cannot get these batteries in the U.S. so I'm very thankful to have a place to buy them. It is nice to have the rechargeable ones. Even if the batteries are backordered, I can depend on Japebo to come through! The rechargeable batteries last a long time until I have to replace them. I'm very satisfied with Japebo!
2026幎4æ7æ¥
Japebo.com ããã®åç
Hello Donna,
Thank you so much for your kind words and for your continued trust in Japebo.
We are truly pleased to hear that you are satisfied with your rechargeable batteries and that they have been a reliable solution for your hearing aids. It means a lot to us that you choose to order from us again, especially when availability is limited locally.
We also appreciate your patience when items are on backorder â we always do our best to deliver as soon as possible.
Thank you again for your support. We look forward to assisting you again in the future.
Kind regards
Thomas â Japebo
Good Stock, Excellent Shipping, Responsive.
Japebo stocks all of the accessories needed for my medical devices (hearing aids) at good prices, ships quickly and securely, and they are very communicative one-on-one when necessary. I couldn't ask for better service or products. Very highly recommended.
2026幎4æ13æ¥
Japebo.com ããã®åç
Hello Rick,
Thank you very much for your fantastic review.
We are truly pleased to hear that you are satisfied with our selection, pricing, and shipping â and especially that you value our customer support. Your recommendation means a lot to us.
We appreciate your trust in Japebo and look forward to assisting you again in the future.
Kind regardsÂ
Thomas â Japebo
Japebo.com ããã®åç
Hi Ricardo, thank you for your review.
As you informed us that the receiver packaging had been opened, we unfortunately cannot accept it for return or exchange. These products are classified as medical/hygiene items, and once the seal has been broken, we cannot resell them for hygiene reasons. We also did not advise you to order this receiver.
We have offered you 20% discount on the correct receiver as goodwill, but we have not yet received a reply from you. We are therefore unable to help further until we hear back from you.
You can see our return policy here:
https://japebo.com/returns/
Best regards,
Mads â Japebo
Need to ck product better beforeâŠ
Need to ck product better before shipping insure it's right
2026幎4æ3æ¥
Japebo.com ããã®åç
Dear Don,
Thank you for your feedback.
Weâre sorry to hear that your experience did not fully meet expectations. We always aim to ensure that all orders are checked carefully before shipping.
If something was not correct with your order, please feel free to let us know. We are more than happy to assist and find a solution for you.
Kind regardsÂ
Thomas â Japebo
SLOW SHIPPING TIME
2026幎4æ10æ¥
Japebo.com ããã®åç
Thank you for your feedback.
You are absolutely right â shipments around the Easter period did take a bit longer than expected, and we sincerely apologize for that.
We hope to have the opportunity to serve you again soon and provide you with the fast delivery we normally offer.
Kind regards
Thomas â Japebo
Easy product order
I ordered product in early April. The customer service team was very responsive to my update inquiry. I did get the product and it all works well! Very pleased!
2026幎4æ2æ¥
Japebo.com ããã®åç
Hi Michele, thank you so much for your lovely review!
Weâre very happy to hear that your order arrived safely, that everything works well, and that you were pleased with the support from our customer service team.
Kind regards,
Mads â Japebo
Very good thanks
2026幎4æ8æ¥
Japebo.com ããã®åç
Thank you for your feedback and for choosing Japebo.
Weâre glad to hear everything met your expectations. Your support means a lot to us, and we hope to assist you again soon.
Best regards,
The Japebo Team
All good
All good. Correct part. Shipping on time. Great alternative to manufacturer repair.
2026幎4æ6æ¥
Japebo.com ããã®åç
Thank you very much for your great review! Weâre pleased to hear that everything was correct and delivered on time.
Itâs especially nice to know that you see our products as a good alternative to manufacturer repairs.
We truly appreciate your support and look forward to helping you again.
Kind regards,
Japebo
Japebo.com ããã®åç
Hi, thank you very much for your kind review!
Weâre really glad to hear youâre happy with both the price and the fast delivery ð
If thereâs ever anything we can help you with, youâre always welcome to reach out.
Best regards,
Mads â Japebo
Long time getting my parts.
Long time getting my parts. Removal tool did noy fit my aid. Had to impervise.
2026幎4æ5æ¥
Japebo.com ããã®åç
Thank you for your feedback, and we are sorry to hear about your experience.
The delivery time was unfortunately affected by the Easter holidays, which can sometimes cause delays with postal services.
Regarding the pin removal tool, there is actually a specific version designed for this particular product. We will make sure to add this version to our webshop, so the correct option is clearly available going forward.
Kind regards
Thomas â Japebo
Good quick service
2026幎3æ20æ¥
Japebo.com ããã®åç
Hi Lyle, thank you very much for your kind review.
Weâre so pleased to hear that you experienced good and quick service.
Thank you for shopping with us â you are always very welcome again.
Kind regards,
Mads â Japebo
Product was as described in ad
2026幎3æ31æ¥
Japebo.com ããã®åç
Hi Judith,
Thank you for your review.
We are glad to hear that the product matched the description â providing accurate and reliable information is very important to us.
Thank you for shopping at Japebo. We truly appreciate your support and hope to assist you again soon.
Kind regards
Micas â Japebo
Japebo.com ããã®åç
Thank you so much for your kind review, Edward ð
Weâre very happy to hear that youâre pleased with both the service and delivery to the US.
Please donât hesitate to reach out if thereâs anything we can help you with in the future.
Kind regards
Mads â Japebo
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