We've had a very good experience with maids.cc. Their customer service is very responsive and helpful. They always reply quickly and make sure to find the right solution whenever we need assist... もっと見る
企業が回答しました
レビューはレビュアーの個人的な意見であるため、特定の記載内容を検証することはありません。ただし、ビジネス上の取引が行われたことを確認できた場合、レビューに「確認済み」のラベルを付ける場合があります。詳細はこちら
プラットホームの健全性を維持するため、当社のプラットフォーム上のすべてのレビューは、確認済みか否かにかかわらず、年中無休で稼働する自動ソフトウェアによって審査されています。このテクノロジーは、本当の経験に基づいていないレビューなど、ガイドラインに違反するコンテンツを特定し、削除するよう設計されています。ただし、すべてを検知できるわけではありませんので、お気づきの点がございましたら、どうぞお知らせください。詳細はこちら
We've had a very good experience with maids.cc. Their customer service is very responsive and helpful. They always reply quickly and make sure to find the right solution whenever we need assist... もっと見る
企業が回答しました
Great experience so far using maids.cc and our nanny Gianne. They matched us with a nanny with experience with newborns and she’s been very caring and attentive with our 3 month old baby. It’s been a... もっと見る
企業が回答しました
"I had a wonderful experience working with Mouaz Al khayat .I was dealing with a stressful issue regarding my my maid, but Mouaz handled everything perfectly. He was incredibly patient, listened... もっと見る
企業が回答しました
Really disappointed with how this was handled. We found our maid ourselves and only used Maids.cc for the visa service. When she told us she wanted to stop working and go back home, we started arr... もっと見る
企業が回答しました
最近のレビュー依頼の記録はありません
この企業は最近、顧客にレビューを依頼していないため、レビューが全体の意見を反映していない可能性があります。
ネガティブなレビューの 97%に回答しています
通常24時間以内に回答
この企業のTrustpilot 利用方法
レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。
Chef Clara visited my home while I was at work, I help train a new maid in some Asian Spicy dishes.
From what I can see through my cctv, she was punctual, to the point, prepared with printed recipes, implanted good hygiene and guided the maid in how to prepare the meal but also why she does certain steps.
She even sent me complete shopping list before the training so everything was ready when she arrived.
And the bonus for me was the taste. Oh Waw, the food was great and I used the recipe to cook the dishes the following week together with my most.
Thank you Chef Clara!

Maids.cc からの回答
Great experience, very professional agency and Senator Teshome was amazing with our lovely Faith, thank you again for all.

Maids.cc からの回答
Since February, we have been dealing with ongoing issues with this maid.cc agency. We have paid the them more than AED 4,000 per maid, while the maid is receiving only AED 1,500.We are also concerned that there is no proper insurance provided for the maids. Every time we raise these concerns, we are told that they will fix the problems and are asked to give them more time and another chance. We have already given them many chances, but the issues remain unresolved.The agency often does not respond to our calls or messages.When they do contact us, it is usually a new employee who is unfamiliar with our situation, so we have to explain the same problems repeatedly.This has caused unnecessary delays, frustration, and inconvenience.

Maids.cc からの回答
I would like to highly recommend Senait the trainer that company assigned. She is very intelligent and professional but also kind. I wish all the maids that the company hire have her work skill. It would make our lives much easier.

Maids.cc からの回答
Miss Rana is the best executive in this company, she professionally solved all my problems with maid cc company.

Maids.cc からの回答
I got trainer Ms.Samrawit to train my nanny with cooking some indian dishes and basics like chapatis, parathas.
She was very sweet and took the time to understood how we like our food, and then put effort in training my nanny as well.
Highly recommend!!

Maids.cc からの回答
Senait Teshome provided us more great training. It was easy to arrange, she was punctual and patient with my maid. Im happy with the service.

Maids.cc からの回答
Extremely disappointing experience. The customer service is practically non-existent, and the whole process feels designed around collecting high fees while providing very little actual support or value.
There is no clear customer service number where you can simply call and speak to someone. Instead, you are pushed through AI-based support, and even when you eventually manage to reach a person after days of trying, they simply repeat the same scripted responses they have clearly been given. There is no genuine attempt to understand the issue or actually resolve it.
What is also particularly concerning is the apparent treatment of the domestic workers themselves. The fees charged to customers are high, while the salaries paid to the maids appear disproportionately low. It raises serious questions about how much of what customers pay actually benefits the people doing the work.
For a company operating in such a personal and important service, I would expect basic accessibility, transparency and human customer support. Instead, the experience feels transactional, impersonal and incredibly frustrating.
I would strongly recommend improving the customer service infrastructure, providing a proper phone contact for customers, treating domestic workers more fairly, and empowering support staff to actually solve problems rather than simply repeat scripted AI-generated answers.
Based on my experience, I cannot recommend Maids.cc.

Maids.cc からの回答
Amr was very helpful in trying to provide me with solutions for issues of getting the maid on time as there were no available slots. Thanks Amr for the help.

Maids.cc からの回答
We got Chef Clara to train our hired maid. She was very patient and gave good time to our help. Though there was a communication gap because of language she ensured that the help understood what she was doing. It was great to have a smiling trainer in the kitchen! Great service !

Maids.cc からの回答
Senait teshome was punctual, polite and ensured she provided guidance to my maid for organizational skills. She was very humble and thorough. I would recommend others to utilize her services.

Maids.cc からの回答
It was a wonderful experience with the trainee Chef Sawramit ❤️ she's adorable, very polite and helped my nanny to understand better my favorite recipes for my toddler .. looking forward to see her again 🙏🏻

Maids.cc からの回答
Junah Faye is a very good maid her work with me was perfect as I want.
Thank you Junah

Maids.cc からの回答
The specialist Senait was very polite and attentive, asked our feedback about her work and showed willingness to help any time.

Maids.cc からの回答
Chef Clara is extremely professional, friendly and an amazingly superb person who spared her valuable time and trained Elizabeth with all the dishes we requested. She came on time and was extremely phenomenal in everything she taught Elizabeth. Me and my family thoroughly recommend her and she is an EXPERT CHEF with a very pleasing and dynamic, charismatic personality. With all our hearts we THANK YOU CHEF CLARA for your visit and time today at our place. God bless you and your family 🙏🙏

Maids.cc からの回答
Chef Clara supported well and with her support, we cooked delicious Turkish foods.

Maids.cc からの回答
Trainer Senait is amazing in her ability to teach and show my helper exactly what I need

Maids.cc からの回答
Chef Clara, is the best tutor and Chef ever. And after a single visit our help is now almost a cook herself.. thanks to maidcc for her arranging her visit. N thanks to canara for her time

Maids.cc からの回答
Chef Clara made really nice food and her training is also helpful.

Maids.cc からの回答
Trsutpilot のレビューは誰でも書くことができます。レビューを書いた人には自分の書いたレビューをいつでも編集したり削除したりする権限があり、それらのレビューはアカウントがアクティブである限り表示されます。
プラットフォーム保護のため、専門チームと高度なテクノロジーを駆使しています。偽レビューとの闘いについての詳細はこちらをご一読ください。
Trustpilot におけるレビュー プロセスの詳細についてはこちらをご覧ください。
よいレビューを書くための8つのヒントをご覧ください。
確認を行うことで、Trustpilot に投稿されるレビューが [LINK-BEGIN-PEOPLE]実在の人物[LINK-END-PEOPLE] によって書かれたものであることの保証につながります。
レビューに対してインセンティブを提供したり、選択的にレビューを依頼したりすることは、TrustScore にバイアスを生む可能性があります。これは 当社のガイドラインに反します。