We've had a very good experience with maids.cc. Their customer service is very responsive and helpful. They always reply quickly and make sure to find the right solution whenever we need assist... もっと見る
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We've had a very good experience with maids.cc. Their customer service is very responsive and helpful. They always reply quickly and make sure to find the right solution whenever we need assist... もっと見る
企業が回答しました
Great experience so far using maids.cc and our nanny Gianne. They matched us with a nanny with experience with newborns and she’s been very caring and attentive with our 3 month old baby. It’s been a... もっと見る
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Really disappointed with how this was handled. We found our maid ourselves and only used Maids.cc for the visa service. When she told us she wanted to stop working and go back home, we started arr... もっと見る
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My first two weeks with Maid CC were genuinely frustrating. Most of the communication was handled by AI responses rather than real people and getting proper support felt nearly impossible. I was... もっと見る
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ネガティブなレビューの 97%に回答しています
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We just started working with Maid.CC and the level of professionalism and quick respond is very admirable, we have tried to ladies from their company with no luck and when we complained the manager Lor came herself with 3 ladies to our home to help us and find the right helper for us, I can't speak enough of Lor and the team at maid.cc. I would like to thank everyone especially Lor & Kev for their understanding and continued support

Maids.cc からの回答
Chef Clara taught my maid to cook macaroni and shepherds pie

Maids.cc からの回答
We had Lor helping us with our journey finding a perfect nanny for our son and she was awesome.
Everything went to smoothly, couldn’t believe how fast we found a great match!
Thank you

Maids.cc からの回答
I’m writing this with deep frustration. MaidsCC was my last hope for finding reliable, qualified nannies, yet in just three months, I had to replace six of them. The constant turnover, lack of professionalism, and poor screening have made this experience extremely stressful for my family.
Here’s a brief summary of what happened:
1. Safety breach from the first nanny.
She took my 2-year-old to the mall without permission, didn’t inform me, bought him McDonalds, and then told me she’s “not a child” to give updates. Completely unacceptable.
2. The second nanny refused to sleep in the kids’ room.
A simple mismatch that should have been clarified by the agency.
3. The third nanny said she can’t take care of my 2-year-old—on day one.
This should have been screened long before she was placed with us.
4. The fourth nanny didn’t want to stay in Abu Dhabi because her friends are in Dubai.
A clear lack of commitment and poor vetting.
5. The fifth nanny refused to communicate at all.
Even after offering her a higher salary and her own visa, nothing improved. Once informed her contract wouldn’t be renewed, she stopped eating completely, creating an uncomfortable environment in my own home.
On top of all this, every replacement happened mid-week while I was at work, leaving me scrambling and forcing sudden transitions on my children. This instability has had a significant negative impact on both of them, especially my toddler who needs consistency.
It truly felt like most of the nannies were looking to get paid without actually doing the job. I hope MaidsCC seriously improves their screening, training, and support for both families and candidates. No parent should have to go through this level of disruption and stress when trusting an agency with their children’s care.

Maids.cc からの回答
I had a lot of issues with the different untrained Nannie’s Maid cc was sending me , finally LOR got me the right person and helped us to keep piur contract with the company
Thanks LOR

Maids.cc からの回答
I’m writing this review for that one employee that deserves positive recognition - Kamelya. She helped me find a perfect maid for my household. She’s also proactive in providing recommendations, quick and takes actions immediately & above all really cares about ensuring the customer gets what they need. She’s truly made a difference in finding a good match.

Maids.cc からの回答
Thank you to Maid Manager Kamelya for support and guidance during the process of finding the right nanny for our family.

Maids.cc からの回答
Arlene was wonderful. She trained our nanny with patience, clarity, and real care. We saw an immediate difference in confidence and skills. We’re very grateful and highly recommend her.

Maids.cc からの回答
Sally was extremely helpful and kind during the process. She tried her best helping pick a lady who can fit my requirements. I highly recommend her.
I felt she really cared about her clients in getting what they want and understood exactly what it is that I needed. She is a great asset to maids.cc

Maids.cc からの回答
I'd like to say thanks LOR for you support and quick response

Maids.cc からの回答
Thank you to Mulushet Wolede for the cooking training. Our nanny has improved considerably with cooking thanks to the chef training services provided by Maid CC and Mulushet. She knows literally every recipe - including Arabic recipes under the sun. Very efficient and impressive. Response time is immediate.

Maids.cc からの回答
I’m happy with my experience that at the beginning I thought will be a chaos. Sally the maids manager help us to find the right maid for our house and that was amazing! Also both of the maids that were at home were super actives and respectful!

Maids.cc からの回答
Chef Clara is amazing. She supervised our maid to cook a traditional English roast dinner. We love it! Thank you !

Maids.cc からの回答
Extremely bad and considering ending the service after November.
Lot of details that this box is not enough to write them all. But in words, non- trusworthy, unprofessional, not honest, manipulators and low skills and commitment to customers.
Their maids decide to leave anytime they feel to. They pack their bags and they say they are going. When we reach out to the customer care, nothing is being done, just apologies over the chat without action and without trying to solve the problem and asking them to stay. This is leaving us without any nanny, ruining our plans and putting us under pressure to find someone fast as we have work and jobs to go to and we have kids at home.
One maid who came before, was not paid her last month salary. This is demotivating to anyone. She asked them about it and they told her it will be paid after 2 days. However, until now it is not paid. I reached out to them today at 2:15pm and they rudely implied that this is not concern and she needs to address it again to them. The maid is in my house and anyone can know how demotivating it is to work while you are not given your last month’s salary.
The only professional person in the customer care was Cynthia. Maybe they should use her to train other employees and managers on how to communicate better.

Maids.cc からの回答
I have been maids cc client for 9years
And had to change many times the nanny or the housekeeper for different reasons.
I really want to thank Lor for her help each time she works hard and from her heart to find the suitable housekeeper to our family.
She is an honest, hard working and genuine person. I only feel comfortable to work with her.
If anyone needs help to find a nanny with maids cc, Lor is the right person to help you.

Maids.cc からの回答
Zainab as Maids Manager is very supportive, professional and elegant. She understands your concern, your requirements and delivers as needed. Very recommended to reach her out to solve out your requirements and needs.

Maids.cc からの回答
Thank you Lor for helping me to choose the right maid.

Maids.cc からの回答
Mercel in Palm Jumeirah Mall give me all the information and support to subscribe to Maid.cc . Thanks

Maids.cc からの回答
Kamelya did an excellent work to help us, she is quick and responsive. Very positive and great attitude

Maids.cc からの回答
Dear Zeinab, thank you for very much helpful visit and talk to girls about all my concerns and inquiries. Although I’m very much unhappy with maid cc in total as a long term client but Zeinab made it soft and smooth with her visit and smiling face and kindness talking to girls and friendly conversation with them so everything went well after that.
Highly recommend her if you need a manager visit at your home 😊

Maids.cc からの回答
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