Maids.cc レビュー 

Update: This company in my opinion is a lot of talk and persuasion but the level of service and offered help needs upgrade.
Their package in the beginning appears as an amount and on paying is another amount. One person tells you the free trial you’ll get back your money for and another tell you you wont and if you decide to terminate because after several trials you are not happy there is no way to either get any of your money back or to get any other services for it. That is it gone.
And again I cant emphasize enough how uncoordinated the talk on the phone and the messages I receive and the chatbot are to the extent that it starts becoming such a nuisance and a huge waste of time and frustration. You seriously need help.

The responsiveness of the people working in this company is great! You ask for a nanny they get you one immediately, a maid manager, a maid trainer everything. I had a very good experience with both Carl and Sally. They were responsive and understanding. Additionally the maid training service is spot on. I had a great experience with senait who has come in several days in a row and taught the new nanny lots of diverse skills! The best idea ever because you get alot of help from the trainers.
The downsides of the whole service experience is that you cant walk in and meet several of the nannies to assess them. You either pick directly from videos online or have them brought to you to speak to you. So it can get long and tedious to find a suitable fit. Additionally the chatbots are very annoying and a more humanized experience that doesnt repeatedly address issues previously discussed and covered would be great.

Worst customer care ever, they disabled the call center and communication is only via WhatsApp managed entirely by AI and bots repeating the same response over and over. I checked the Maids CC application and they have also disable it. You can’t speak directly to humans anymore to explain the issue. SHAMELESS COMPANY 👎👎👎

Thank you Kamelya for helping us sort out our requirements. She was really professional and heard our requirements and then helped us accordingly.

Zeinab is extremely polite, understanding, and patient. She did her best to accommodate all our needs, and she not only explained the entire process clearly but also guided us in the best way possible with a positive outcome.

حقيقي ولا مره اتوفقنا في اي واحده من عندهم صارلنا سنه ونص تقريبا علي النظام الشهري لأنه وللأسف ولا واحده جت تصلح لأنه نحول عقدها ويصير سنوي ولا مربيه عندها خبره كل واحده تحكي صارلي سنتين وأربعه و٧ سنوات بشتغل وبس تجرب اي واحده فيهم تلاقيها ما تعرف حتي النظافه الشخصيه لحتي تعرف تنضف البيت وللأسف من كتر الاختلاط بالأولاد صرت اشم نفس الريحه فيهم وياريت علي قد كده ده اللي عندها Attitude واللي ألاقي بالشنطه تبعها اعوذو بالله حشرات وصراصير واللي تكذب واللي واللي ….. إلخ هدول المربيات حواراتهم كتير وما عندهم اسهل من الكذب واللف والدوران صراحه هي غلطتنا انه من بعد آخر مره لما المربيه المهمله وقعت بنتي واتفتحت ودخلت عمليات ما أخدنا اي اجراء قانوني ضدها وضد الشركه المسؤوله عن العاملات اللي توفرهم وعن المصداقيه وكله من ورا ناس ما بتراعي أكل عيشها ولا كلمتها ولا عندها ذره مسؤوليه … حسبي الله ونعم الوكيل

Best of the best

All of the nannies we got were very incompetent and shows no resilience. One inconvenience they would be asked to be sent back. Basically, they just want to follow a kid in a random mall and clean the house that's it. Very demanding nannies and expensive charge. One nanny even asked money from us and said she'll work for it but guess what, she asked to be returned and made up several lies against our family. We tried to get in touch with maids.cc to raise this issue but instead of getting our money back from her, she is pointing out that she has already worked for it (cleaning the house, cooking and taking care of our 2 year old boy). Last thing, these nannies are telling me they prefer "white families" over us Asians.

I must say that I am very positively surprised by how the Company keeps on improving itself on the client service side. I was facing an emergency situation with my previous nanny and I reached out to Maids.cc who assisted me immediately in securing the most suitable maid for my family needs. Thanks to Lor for her amazing assistance and follow up throughout the process and also post-hiring regularly reaching out to make sure that we are happy with the new hire 🙏🙏I highly recommend maids.cc to anyone that wants to
Hire a new maid with peace of mind !

Naomi Itambo was great. She trained Phyllis in Indian style cooking and the food prepared was very tasty. Naomi was happy, polite, clean and very respectful. It was a pleasure to have her.

Thank you Mimi for your support with the ironing training. She has improved considerably. You trained her well!
As for the WhatsApp responses which are AI generated i suggested to please get it fixed as it is not in sync with actual appointment.

Thanks chef clara to be here very kind and helpful to teach my maid

Chef Clara was extremely helpful and knowledgeable. Her recipes are absolutely delicious! My family is so happy!

Chef Clara was great and so helpful! Highly recommend her. Thank you!

Great experience, briefing and solid training for Chef Clara.

Very helpful and understanding. She communicates well with the helpers and the clients

Thanks Biena for your assistance & helping nature to find my requirement for maids. Hope get good service in future to.

Kamelya went above and beyond to find me a suitable helper. She took her time to understand my needs and to match me with possible maids to suit. I am very happy with her service and help.

Clara was very helpful and patient to train for cooking

Joanne in Palm Jumeirah Mall today at 13:15 just told me she is wasting her time speaking to me when I asked regarding prices.