DJ Alexander レビュー 2,469

We had a very positive experience with Beatrice Oloju (Property Manager) The last tenants left our property in a mess! However Beatrice guided us through getting the issues sorted. She listened to us vent, answered our questions and helped when asked. All this was done by Beatrice in a very professional, calm and friendly manner. Thank you Beatrice

Gill from Aberdeen office was very kind is handling rental agreement

As a commercial cleaning company, we deal with many letting agencies across central Scotland and beyond. We work closely with DJ Alexander (both West End and Shawlands) amongst others. Stephen, Zach, Julie and Ava (Property Support Team) really stand out from the crowd. Communication is always clear, professional, and timely, which makes coordinating EOT cleans and property access very straightforward.

From a contractor perspective, they are proactive, organised, and a real pleasure to deal with. Any issues are handled efficiently and fairly, and they make working together easy and stress-free.

We value the relationship greatly and would happily recommend them to landlords and contractors alike.

Specifically, I want to write about Harrison Reeves in the Maintenance office that I have been dealing with. I have greatly appreciated his communication through the DJ Alexander landlord website as he keeps up with me throughout the process. He comes across as very friendly and warm which is reassuring when you live many miles away. Thanks for the effort in helping us deal with maintenance issues that would be hard to organise from so far away.

Josh Taddei has been extremely helpful throughout an ongoing issue we’ve had with our rental property. He’s listened to concerns from us (the tenants) about how the first solutions weren’t suitable for us, going above and beyond to make sure one is found that works for us. We are very happy with service he provided, making sure our concerns were listened to, and pleased a solution has now been found that suits all parties.

Very smooth process to let with Ryan. Easy to deal with, efficient and prompt.

It is early days for me with DJ Alexander but I would like to call out Anna Scott (Associate End of Tenancy Property Manager) who has been super responsive and helpful for me to manage the process of a tenant leaving, especially as I am oversees! Hoping the lettings team help me fill the apartment as efficiently!!! ;-)

I viewed my property with Ben Kelly. He was super helpful and answered all of my questions and concerns.

Just moved in to my first rental and couldn’t have gone smoother. Kelsey helped massively with the process would highly recommend!

Sana was extremely polite and pleasant. She went about the inspection with absolutely no disturbance to us at all. This is what we have come to expect from DJ Alexander. Competent and professional.

Had my annual house inspection by the lovely Murran Sinclair.
Murran was thorough with the inspection and spent quality time discussing any issues I had with the property.
Very professional and a credit to DJ Alexander Edinburgh.
Karen Rutherford.

As a company that frequently collects keys for end of tenancy cleans, we deal with the reception team at DJ Alexander on a regular basis.
Zach, Stephen, Julie and Ava are always lovely to deal with. Super friendly, helpful, and everything is always ready to go. Always a pleasure!

I had a great experience working with Renu Aare, Property Relationship Manager at DJ Alexander. I had an issue within my rented flat and it was resolved very quickly and efficiently, with clear communication throughout the process. Renu was professional, responsive, and made everything straightforward from start to finish to ensure that our problem was fixed quickly.

Alexandra was great, kept us informed the whole way through the application process. We are very thankful!

Found the staff at the Kilmarnock Road branch to be responsive, knowledgable and eager to go the extra mile. Zachary has been our main point of contact and has proven very efficient and communicative on the occasions we’ve called into the branch

Incredibly helpfully through the whole process of moving in to a new rented a property

Good letting agency. Repairs can be resorted 24/7 and communication is really quick. Problems are sorted quickly, and our Property Relationship Manager, Renu Aare, is particularly good. Thanks so much!!

Ellen Clow was very friendly and efficient in her inspection of our landlady's property.
She asked if everything was in order and that if we were concerned about anything regarding this property, then not to hesitate in getting in touch.
We were both impressed with her visit today

We moved into a rental property in December and unfortunately faced several issues with the hot water not functioning properly. It was not a straightforward fix, but Harrison Reeves was most helpful and persistant in order to get these issues resolved. Thank you.

Cameron Lindsey (Property Manager) and Louis Steele, (property relationship manager) along with Louis' predecessor, Mina, have been a huge help with all of the issues I've experienced at my flat (including boiler replacement, washing machine replacement, mattress replacement and dishwasher service). They've both gone above and beyond to reach out to the landlord, get sign off, and swiftly resolve any concerns with kindness.