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Opteven UK レビュヌ 1,304

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TrustScore 5段階評䟡の4

4.0

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レビュアヌのコメントを芋おみたしょう

5぀星のうち5の評䟡

I can genuinely say that whenever I've required assistance, Katrina Sparks has always been very helpful and actually gone above and beyond what may usually be expected. In this particular instance she... もっず芋る

5぀星のうち1の評䟡

It took over a month to get any information about my motorcycle warranty, After a few calls, email and even going into big Moto asking about if my warranty stood and what numbers could I contact i... もっず芋る

䌁業が回答したした

5぀星のうち5の評䟡

We are a dealership who use Opteven AA Warranties. Since joining last year our sales process has become so much easier giving customers complete peace of mind. Our account manager Heidi has been nothi... もっず芋る

5぀星のうち5の評䟡

Opteven has been fantastic since we've been using them over the past 12 months, our accounts manager Steph has been amazing with the help and support she has given us since joining. I couldn't imagine... もっず芋る

䌁業情報

  1. 自動車保険代理店
  2. 事故保険䌚瀟
  3. キャラバン・トレヌラヌハりス保険䌚瀟
  4. モビリティ保険䌚瀟
  5. バむク保険代理店

圓該䌁業による蚘述

Opteven is recognised as the leader in Warranty and Mechanical Breakdown services across Europe. We have been trusted by manufacturers, larger dealer groups and independent dealers for nearly forty years. From a small French company, we have gradually developed into a successful international group. We pride ourselves on our in-depth knowledge of the automotive industry combined with our commitment to quality, innovation, and customer service. We provide mechanical and electrical breakdown warranty products for all types of vehicles, whether new or used, with various cover options in addition to ancillary products such as Asset Protection. In addition to cars, including electric, we support light commercial vehicles, motorcycles, and motorhomes. At Opteven, we believe that each of our customers deserves to be treated with fairness and respect. We want every customer to have a great experience with us, but we know that we don't always get it right first time. If something has gone wrong, we would love the opportunity to try to put things right. Please contact us at: ukcomplaints@opteven.com with your policy and vehicle registration number.


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4.0

ほが満足

TrustScore 5段階評䟡の4

1304件のレビュヌ

5぀星
4぀星
3぀星
2぀星
1぀星

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5぀星のうち5の評䟡

By far the best warranty company I have


By far the best warranty company I have ever used I’ve had one claim already it was dealt with swiftly and professionally and I was back on the road in one day
Martin ship the account manager was knowledgeable and professional in dealing with my case
Kind regards
Wayne

2026幎3月3日
自発的なレビュヌ
Opteven UK ロゎ

Opteven UK からの回答

Hello Wayne,
Thank you for tour review. It's great to hear that you are receiving a high standard of service and support and that your problems were resolved quickly.

5぀星のうち5の評䟡

We are a dealership who use Opteven AA


We are a dealership who use Opteven AA Warranties. Since joining last year our sales process has become so much easier giving customers complete peace of mind. Our account manager Heidi has been nothing short of fantastic!! Nothings to much trouble. TOP MARKS 👏🏜

2026幎3月5日
自発的なレビュヌ
5぀星のうち5の評䟡

I have been using the services of


I have been using the services of Opteven for the last 3 x years and have enjoyed the valued Professional support of Steph Maher who has alwats been available for help, advice & guidance. A one Stop shop for all my warranty requirements.

2026幎2月18日
自発的なレビュヌ
Opteven UK ロゎ

Opteven UK からの回答

Hello Jim,
Thank you for your review. It's great to hear that you are receiving the high standard of service and support from your account manager Steph and that our warranty needs are being met by our product range.

5぀星のうち1の評䟡

Disappointed in this company

Disappointed in this company, dont waste your time with them. Thelady I spoke to was friendly enough but when it comes to a claim, they refuse the claim. Most things that could go wrong with car, they exclude from the policy.
I've wasted over a week with them, I should have followedthe reviews i read on here. .

2026幎3月3日
自発的なレビュヌ
Opteven UK ロゎ

Opteven UK からの回答

Hello Dwayne

We’re sorry to hear that your expectations were not met on this occasion.

Whilst both new and used warranties provide extensive coverage, they are unable to cover every eventuality. We understand how disappointing this can be and appreciate you taking the time to share your feedback.

Best wishes
Opteven

5぀星のうち5の評䟡

OPTEVEN THE COMPLETE PACKAGE

OPTEVEN has been our chosen warranty partner for a number of years & whilst the cover offered & the price point are definite factors when considering our partner - it is also the people that make OPTEVEN the complete package . As experienced today , Martin Shipp our regional manager ensures he is available to intervene if assistance is required & he is proactive in his approach to supporting "his dealer" .

2026幎3月3日
自発的なレビュヌ
5぀星のうち5の評䟡

Opteven (AA Warranties)

We have worked with Opteven (AA Warranties) for a few years now. They are very easy to work with and provide excellent warranty products. The representative we deal with (Martin Shipp) is very helpful and is always on hand when we need him. Highly recommend!

2026幎3月2日
自発的なレビュヌ
Opteven UK ロゎ

Opteven UK からの回答

Thank you for taking the time to review our warranty services. We are delighted to hear that you are pleased with the support you receive from your account manager and appreciate the quality of our warranties. It's a pleasure to serve your business.

5぀星のうち5の評䟡

What can i say about Opteven Uk

What can i say about Opteven Uk, been working with them and Martin Shipp for some time now and it works like clockwork and if there is ever a issue Martin is always on hand to sort it out. Andy @ Advantage Vehicles

2026幎2月28日
自発的なレビュヌ
Opteven UK ロゎ

Opteven UK からの回答

Hello Andy,
Thank you for your feedback. It's great to know you're enjoying working with us to provide warranties and that Martin is looking after you well.

5぀星のうち5の評䟡

Always efficient,easy use of dealer


Always efficient,easy use of dealer portal and my account manager Martin Shipp always on hand to assist

2026幎2月27日
自発的なレビュヌ
Opteven UK ロゎ

Opteven UK からの回答

Thank you Jonathan. It's great to receive your feedback. I will pass it on to the team, including Martin, who will be delighted to hear that you are happy with the service and support we provide.

5぀星のうち5の評䟡

Been with opteven from the start

Been with opteven from the start! Always helpful and Paul my account manager is always on the other end of the phone if you need him. Thanks guys!

2026幎2月27日
自発的なレビュヌ
Opteven UK ロゎ

Opteven UK からの回答

Dear Thomas,
Thank you for your feedback. It's great to have you on board and know that you are being well looked after by your warranty account manager, Paul.

5぀星のうち5の評䟡

We have been paired with Opteven for


We have been paired with Opteven for many years. Our account manager Paul Dunk is great, always available to help us or our mutual customers. The warranty products themselves are comprehensive and payment assist option makes them so much more accessible too.

2026幎2月27日
自発的なレビュヌ
Opteven UK ロゎ

Opteven UK からの回答

Thank you for your feedback. Paul and the team will be pleased to hear that you are enjoying working with us and value the warranty products we provide, as well as our partnership with Payment Assist that enables customers to spread their payments for a warranty at no extra cost.

5぀星のうち5の評䟡

Thank you so much to Shani

Thank you so much to Shani for assisting with my claim through Bigmoto, the whole process was straightforward with all queries dealt with quickly and professionally.

2026幎2月13日
自発的なレビュヌ
Opteven UK ロゎ

Opteven UK からの回答

Dear Nicholas,
Thank you for your feedback. We're so pleased that Shani was able to help you in person with your claim. We aim to make dealing with us easy and pleasant and it is very good to hear when this is coming across to customers.
The Opteven Team

5぀星のうち5の評䟡

Had the best experience with opteven

Had the best experience with opteven, Shani makes everything simple and seamless! Wouldn’t use any other company

2026幎2月12日
自発的なレビュヌ
Opteven UK ロゎ

Opteven UK からの回答

Dear Amy,
Thank you for your feedback. We'll be sure to pass it on. We're glad to have you on board and we hope to continue to serve you for years to come.
The Opteven Team

5぀星のうち5の評䟡

I've been dealing with Opteven for 10


I've been dealing with Opteven for 10 years now and find their warranties are high quality with great coverage and an easy claims process. A big thanks to Katrina for her help over the last few years - a knowledgeable and friendly account manager

2026幎2月26日
自発的なレビュヌ
Opteven UK ロゎ

Opteven UK からの回答

Thank you for your feedback Mark. We are delighted that you enjoy doing business with us and appreciate the quality of our warranty products. It's great to hear that your account manager, Katrina is supporting your business with dedication.

5぀星のうち5の評䟡

Mosrur is a credit to yr company

Mosrur is a credit to yr company. Ive used Opteven for a few years now. Service is amazing from renewal to actually claiming for work needed done on car. Really recommend good prices too. Thank you

2026幎2月25日
自発的なレビュヌ
Opteven UK ロゎ

Opteven UK からの回答

Thank you for your comments. We're really pleased that you continue to use our warranties and enjoy our service and support. Mosrur will be delighted to receive your feedback.

5぀星のうち5の評䟡

Steven was very attentive and listened


Steven was very attentive and listened to details I was looking for and I got what I was looking for in the end. He was on the ball with communication & nothing felt like a hassle 10/10

2025幎6月25日
自発的なレビュヌ
Opteven UK ロゎ

Opteven UK からの回答

Thank you Jenna. It's great to hear that you and your business are being taken care of impeccably by Steven.

5぀星のうち5の評䟡

Great warranty options better than what I used to have

Steven has been great at introducing us to the options at Opteven really impressive knowledge and offering recommending to my customers now

2026幎2月20日
自発的なレビュヌ
Opteven UK ロゎ

Opteven UK からの回答

Thank you for taking the time to review us and for your kind words about Steven.

5぀星のうち5の評䟡

Great service from Steven

Great service from Steven! He was professional, helpful, and made the whole process really smooth from start to finish. I really appreciated his support and clear communication throughout. Highly recommend!

2026幎1月15日
自発的なレビュヌ
Opteven UK ロゎ

Opteven UK からの回答

Thank you for your comments Kirsty. Steven is a great ambassador for Opteven and all that we try to do for dealers and their customers in making motoring the pleasure it should be.

5぀星のうち5の評䟡

Great to deal with and never have any


Great to deal with and never have any issues getting cars covered. Steven bigger is great to deal with always goes over and above.

2026幎2月23日
自発的なレビュヌ
Opteven UK ロゎ

Opteven UK からの回答

Thank you Aaron. We're glad to have you on board as a dealer offering Opteven warranties and are please to here that we are supporting your business.

5぀星のうち5の評䟡

Highly recommended

Steven Bigger was a pleasure to deal with. Informed and straightforward- would recommend

2026幎2月1日
自発的なレビュヌ
Opteven UK ロゎ

Opteven UK からの回答

Dear Laura,
Thank you for your kind words. We're really pleased that we are able to support your business and help you offer your customers great Opteven warranties.

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